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Claim it and get a lot of features. Heather works the front end of the store she is very rude loud screaming at other employees that work there she made one of the older women cashier's cry in front of customers she screams at them right infront of customers one of your employees that worked there for over 45years retired because of her getting in her face pointing her finger and screaming infront of customers something needs to be done with her you don't treat people that way especially your elders and never scream infront of customers thank you for your time, Desired outcome: This will surely increase the credibility of your complaint. It doesn't matter what department you shop in, employees are extremely rude, could care less about customers and are rude, obnoxious and can't think ahead to prepare for bakery or deli goods after a holiday. Disgusted I found a grey looking mealworm. 228 in Cranberry Township PA (the one by Target not out toward Mars). Get the food ad on the mailers. The cardservice vendor recommended that the consumer contact Columbia directly for further assistance.If you have any questions, please feel free to contact me. DOWNLOAD OPTIONS download 1 file . I like the milk and meat being fresh but I gave two stars because 1. they sell off brands, you cannot find (for instance) brand name saltines. She said too bad, you need to wear a mask or we can't check you out. That they deliberately dont care to abide by the ADA law, or the Civil Rights Act of 1967. Total waste of nearly $10. Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. I got it back in a hot cup and thought oh ok maybe its iced in this mug, because I had seen the guy get ice. I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, I went giant eagle to pick up some wine 5:45 pm. named Heather - very immature for the title that she holds. Giant Eagle has extremely terrible customer service. I talked to the team member Pam today 3/7/22 who did not seem very friendly or helpful and then told me they still cant guarantee this medication will be in stock within 3 days. No need to bother with long lines or product availability. I look forward to my perks and using them when I can get a full tank of gaswhich I have been doing for years. She acted as though I was trying to do something bad. Don't catch until I get home. My prescription was not refilled. The employee came up to me after my cart was full and I was almost ready to check out. One of the best Retail business at 3841 S Hamilton Rd, Groveport OH, 43125 United States. Outrageous. Very disappointing. How convenient! I wanted 2.5lbs We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. Phone number +1 412 914 0830. This has not been a one-time thing, this has been an ongoing issue with me complaining to corporate GE and yet nothing has been done about it. I have proof in black-and-white. So they keep putting out thinking it's fixed. We cannot discuss details around this or any situation that may be under investigation. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. This is actually about an experience my mother had with Giant Eagle. DOUG?greatfront of house mgr. They tend to have better deals on produce than Kroger (Georgesville Road location has produce of similar quality), and their produce is infinitely better than what you'll find at Walmart. We would like to apologize for the consumers experience at the Stelzer location. I asked about my perks that were deleted I was very upset. I spend a lot of money at your store and I feel like just stopping and going to another place that truly cares about my loyalty and me being a customer first and foremost. I completed the online form prior to presenting at the Giant Eagle Pharmacy on Interchange Road in Erie PA, where weekday pharmacy hours are 8a-8p. I will NEVER shop at the Giant Eagle in Cranberry Twp, pa store again and I will make sure that I will spread the word. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Publication date 2014-01-24 Topics Giant Bomb, Quick Looks. They Claim I've bounced to many checks and use a third party to make sure the money is there they just bounced 3 of mine and the bank said they never even came though my account plus they are so over Priced they lost my business. See reviews, photos, directions, phone numbers and more for Giant Eagle Grocery locations in Washburn, TN. Shame on you! Find 477 listings related to Giant Eagle Grocery in Washburn on YP.com. last year using the same card the gas pump charged me for premium gas when i pushed the button for regular. Ripoff Report Needs Your Help! They formed a company called "Eagle Grocery.". We also ensure all reviews are published without moderation. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation. ComplaintsBoard.com is a leading complaint resolution website on the Internet. The use of Perks is different in this program also, as now 50 perks can be used for $1 off your total gas or grocery bill. Other store selling Folgers 30 ounce classic medium coffee for $5.99-$7.59, giant eagle price $10.29. Giant Eagle - Apps on Google Play Ripoff Report on: Giant Eagle - Giant eagle metabank visa paypower prepaid card vermilion ohio. I paid for a SHOWROOM car wash and parts of my car weren't even touched! Giant Eagle Reviews | Glassdoor She then just said rudely, take it up with customer complaint or something like that which was very insincere. plus-circle Add Review. Clearly irritated because I didn't have a loyalty card to self check out, she used hers only to raise her shoulders and arms at me telling me it's my money my loss because I didn't have one then after a few more calls from my register she proceeded to tell me " you know these machines are only for basket items" complaining I had too many items when there is clearly no sign that says other wise or anywhere for that matter. She hardly had a voice and could hardly hold her head up. Please look into this matter because I am not alone on this issue, and this is why many of your customers shop at Giant Eagle. Rude staff Giant Eagle, (store #4029). It's a stupid idea to stop the weekly mailers. Hello, Unfortunately COLUMBIA SPORTSWEAR has denied the refund. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. One gift card was able to be redeemed on fuel, the other two continuously were said to have a zero balance even though they had never been used. Check out charged $16.99. I will not shop at this store again and will encourage others to not shop here as well. I'll have to find another establishment for my future meat needs. And the person who answered was named Morgan, a female. Can the consumer advise which location she is referencing? Nothing. A fax was sent according to the technician, the prescription was again not filled - they said there was no response. Overall im frustrated, but I just want my money refunded. How does that help with a person that wants a grocery list AHEAD of time? I can't help but to notice a 1 star for most of the reviews. My family work there. The clerk then refused to let me buy the vodka stating that she had to card my daughter because we walked in together and discussed the purchase. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Besides customers who witnessed this spectacle, talk with Sue who was the only employee there who displayed any empathy. This Giant Eagle is in Blacklick Ohio on E. Broad. How can you say that dispensing an injectable and needles cannot be completed before the customer arrives. The apple turnovers were made with mushy applesauce and were tasteless. This person was watching everyone in the line as if they were stealing. Branch address 1300 Country Club Road, Monongahela, PA, 15063, US. View contact details and reviews for Giant Eagle Columbus at 6700 Hayden Run Rd, Hilliard, OH, or write a review. The Giant Eagle Pharmacy - specifically in New Castle, PA on Butler does not consider the patients health or wellbeing. Desired outcome: You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. The first transaction that I did online in fact, did go through. ) I have reviewed the response made by the business in reference to complaint ID ********* and have determined that this does not resolve my complaint. I just came back to Giant pharmacy after being with CVS. The store is in Brooklyn ohio. Of the others, I choose G.E. Customer Reviews are not used in the calculation of BBB Rating, i called giant eagle today at 1pm i asked to fill my meds, he called back and left a message and stated only one could not be refilled, and that they must call my doctor, however when i arrived to pick up my meds, they only had one ready, i stated where is my vitamin b vitamin d, metropol and my blood pressure meds, i went back and forth with them and Phil and Annie are telling me that i have not filled any of my medication since January 22, 22, i advised them that i have filled with then for 15 years and i have always filled my meds every 30 days, they told me i was lying, i then begin recording them, then she finally says you filled in 10/22, i said okay i received a 90 day supply, however all my scripts per them had expired, so why did they not reach out to my doctor to renew my meds, the pharmacy tells me the only way she can find my meds is if I have the rx number and can i look for it, i said that's not my job, i said can you give me a couple of pills because my blood pressure is high and i do not feel well, she refused to give me a couple of my blood pressure meds, I said to Annie this could prevent me from having a stroke or heart attack and she refused. Customer care is no care Good meat but bags break and prices are too high, Wide selection, pretty good produce and meats, average quality store brand items. Ray Saunders 614 UPDATE: Giant Eagle Customer Care Thank you. 38 complaints closed in the last 12 months. Giant Eagle, Inc. Team Leader Review: Will not recommend the company 0 Views . I am one of you best patrons; I spend hundreds and hundreds of Dollars at Giant Eagle. What they do NOT tell you is that now, if you buy one, it's down to $1.25! Something needs to be done, even when waiting in line at location you hear people complaining about it. I went to Giant Eagle in Washington Pa for vaccines. Why stop with ads in the mail? Hello Shop & Save. No one has called me yet. I've never been treated so poorly by the Mgr. Decided to give GE another chance only to be disappointed again. Giant Eagle reviews & complaints. Giant Eagle has terrible management, inconsistent and terrible favoritism. Giant Eagle Grocery Store Hours and Location info near Indianapolis. Working for curbside sucked. See details. I got a scratch off and wanted to cash it in the guy behind counter said to scan it on the machine and bring paper to him that was no problem. They kicked my special needs 3 year old grandaughter out for not wearing a mask! I have purchased this chicken many times in the past and it was always delicious. 9% of Giant Eagle employees are Black or African American. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I got an email stating that all sales were final even though it was just a glitch in the system. but 2. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. this is very frustrating, inconvenient and time consuming. After picking up the order, I realized that none of the substitutions or the additional item were there. Basic understanding of Giant Eagle's Business System (GE's version of the Toyota Production System). Awful. Then I called. I. She said I needed a mask. Management also doesn't know how to utilize people to their best ability. Most customers were really nice and then there were some that you just lose faith in humanity from. Giant Eagle, Inc. I was not sure what she usually drinks so my daughter and I were discussing it as she pays more attention to this stuff than I do. I need someone from Giant Eagle to call me and let me know how to file a claim and where to send this receipt for the replacement. The previous croissants were flaky and buttery, as they should be, but the recent ones were doughy and bready. Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. Companies can ask for reviews via automatic invitations. Our Benefits | Giant Eagle Careers I had purchased a head of lettuce only to bring it home and opened it to find that it was covered to the core with black moldy looking dirt. If she was helping it would not be anyone to watch! 3, Report #1504161 . I sent the main manager Adrian A**** an email with the transaction history of my card. Giant Eagle, Inc. Employee Reviews in Freedom, PA - Indeed Harrassing Women: Giant Eagle Greenfield Complaints: Confessions of a young female cashier in Distress Pittsburgh, Pennsylvania. " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons Pros & Cons are excerpts from user reviews. i had over one dollar on the advantage card for fuel perks for gas. This will surely increase the credibility of your complaint. This is unacceptable. Wide selection of produce, meat and general grocery products. Another rep told me it's a health insurance issue that they can't do anything about. i am now a former customer. I went to get a replacement today and it was almost $200. December 19, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********This letter is in response to the complaint submitted by *** ******** *******regarding a giftcard purchased for Columbia. Went to service desk Gm came right out listed to me briefly and started walking away and yelling fir the employee to comeover..my voice was loud and iasked him not to walk away was done yet i made these pointsnever enough cashires or lanes openthey make you wait for ever to pay, if im bagging and cashiering which im NOT COMPENSARED FOR ITS BEYOND BELIEF WHEN AN ATTENDANT IS RUDE AND WALKS AWAY WITHOUT FIXING THE PROBLEMAND YOUR PAYING PREMIUM PRICES THROUGH OUT THE STORE! Very truly yours,Giant EagleClaims Department. I called the store. Giant Eagle: Reviews, Complaints, Customer Claims, Page 2 | ComplaintsBoard I said well we waited all that time and the car ahead of us received their prescription so how we would know? In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. Depending on your role and location, you might qualify for all or some of the following benefits. Its absolutely disgusting how youre employees treat their customers, an absolute disgrace and unethical! Especially the old ones, to think they have nothing better to do than be rude on the phone and then start crying if we're out of stock on something. For the price I paid, I am very disappointed in the quality. Giant Eagle: Reviews, Complaints, Customer Claims | ComplaintsBoard DONATE NOW! Please update the website to indicate when a service is not available during regular business hours. Its unbelievably immoral and despicable! This is unacceptable. We have had many cakes from Giant Eagle and never had a problem like this. Working hours Thu 6:00 am - 10:00 pm Tue 6:00 am - 10:00 pm Wed 6:00 am - 10:00 pm . *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. You've lost sight of customer service. Country fried steak & eggs were. On pick up on Dec17 prices increased. I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. I fought over the phone and through email for 2 weeks, when I asked for a refund. I'm frustrated. Category Food & Beverages. This is certainly an attempt to get people to switch to the new MyPerks program. Featured Giant Eagle complaints Giant Eagle - Cooked chicken I ordered 2- (100 piece cooked chicken)for a post funeral family & friends gathering or repass. In our case the order was to be collected on Dec17, ordered Dec 15, and early December 16 website disallowed any changes. Phone number +1 724-942-2802. It's so fast and easy. My family member luckily get only one 15 minus brake a day! 3. If I got a dollar for every entitled customer I had to shop for I'd probably be as rich as Jeff Bezos. Help even if you are not a cashier, you work for GetGo! 814-734-5036 Giant Eagle Pharmacy. 6932 West Central Ave, Toledo, OH 43617. comment. Don't shop in Brooklyn ohio store especially when buying a sub sandwich. The cherry turnovers had no cherries in them. And having them in the store? Giant Eagle (419 . 5 Our Avon Lake Giant Eagle on Lear Road , Avon Lake, Ohio , is the Best Brian , The produce manager is simply the BEST Goes over and beyond to help me the customer The Manager is always there if you need him , listens and addresses all our concern I use My friendly Giant Eagle Pharmacy for all my prescription needs . (being the thing that will keep me out of the store.a cashier was as sick as a dog. When it didn't scan after many attempts I took it to the guy and he told me they don't cash out scratch offs and didn't scan it himself just shrugged his shoulders and said there wasn't anything he could do about it. GIANT EAGLE - 38 Reviews - 318-320 Cedar Ave, Pittsburgh, PA - Yelp Close it down! I mean every one. 8% of Giant Eagle employees are Hispanic or Latino. Second, the hot mocha was not hot in the slightest, but the issue was the iced coffee. There was a manager standing at front of store with one cashier checking out a long line of customers. In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. This is a very serious issue. Little or no financial or budgetary responsibility Amount of Budgetary Responsibility: $0. Submit Call Comment; Contact; Support; Blog; Press; Carriers ; Sign Up / Login; Search Results for Giant Eagle Pharmacy. Oh and by the way, they have been shopping there under the same circumstance s for the last 3 months! (419) 843-7296 182.32 mile. Job Work/Life Balance I never got it and spent $212.13 i can see. I have been a customer for Giant Eagle for a very very long time. Not a good look for Giant Eagle. Learn how the rating is calculated 1 complaint. I flipped. Is this your company? I have a problem with Heather at the market district location in waterworks mall, I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, Store at 2801 n. High st. street. No printer or internet. Giant Eagle Fuelperks+ vs the new myperks program (don't - reddit Tip for consumers:Please be nice to the people that serve you. because most of these people are the same ones that don't wear a mask in public and are just using COVID an excuse to be lazy and be an $#*! The rudeness of store associate and unwillingness to help. So here's one problem, why would you give a customer ahead of us their prescription while you said you were closed and then not answer us when we rang the bell? Digital coupons only STINK! I have 3 children ,2 of which are very sick . Early History. They told me it was the best they could do and offered no solutions. I spoke with a lady at the front desk she allowed me to exchange the item for a fresh pack however this is just not pleasing and highly uncomfortable Thank you . Getgo employee do not have lunch break in 2 years. Good Morning. For example, pharmacy business hours are 8a-8p. Author: Pittsburgh, Pennsylvania. The public deserves better than the service that GE provides. We will forward their concerns to the pharmacy and regional leader. Wedge-tailed eagle - Wikipedia Kroger's parking lots are always full. Regards, When prescribed an injectable medication it is obvious that needles should accompany the medicine, Right! The next best thing would be some sort of response just so I know you are aware of my issue. ADDITIONAL LINKS So I went to the self-checkout, and there I was harassed by two other employees. Something needs done. You're always welcome here They have become more of a supermarket police force bordering on the ridiculous. I think i talked to a team lead? We apologize for any inconvenience that hasoccurred.If you have any questions, please feel free to contact me.Very truly yours,Giant Eagle. I think that's obvious, Dec 7 2022 and come shop your damn groceries yourself and $#*! My mother purchased a $125 Lyft Gift Card at Giant Eagle Store #45. Giant Eagle has 37,000 employees. I noticed while ringing up the price, was 7.49 not the sale price of 5.99the male attendant came over i told him the problem and he ran off no explanationin the meantime several minutes later another male attendant asked if he could help? And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission! My personal shopper ignored my requests for subbing the chicken I ordered ONLY if it was same price per pound. My parents come here to get produce, and they got me into the habit, too. 1. Working hours Thu 6:00 am - 12:00 am Tue 6:00 am - 12:00 am Wed 6:00 am - 12:00 am . Tip for consumers:Provide customer satisfaction and a smile. I explained exactly as above and as she is my child - its really no ones business. Please get rid of this person. On 11/25/22 I purchased a Columbia gift card from giant eagle for $139.99. You know that the wheelchair is dangerous, and yet you still allow your mother to sit in it. I was mentioning to the woman that was waiting on me of the experience and this Morgan came out of nowhere and was very direct and very nasty and said yes, and pointed to the employees in the pharmacy and was going on like this is all we have etc. The organic section isn't huge at this store. Giant Eagle, Inc. Diesel Mechanic Review: It was a job to perform Poor quality produce for the price BBB Business Profiles are subject to change at any time. With the renovation that has taken place at the Rochester location (I don't mind utilizing the self check out) however, the staff are left to stand around and talk. I submitted a request for my pharmacy records months back and I havent received a call back or my records, no one is even replying or showing life that they exist. I will use Rite Aid that does care about the patients well-being, does not let prescriptions expire and notifies the patient when the prescriptions are ready or if there is a problem with a refill. Policies | Giant Eagle In recent years they've started carrying more organic and vegetarian products, which is great. Country fried steak & eggs were. Health & Wellness Medical, Dental and Vision Plans Prescription Drug Coverage Gain trust and grow your business with customer reviews. I mostly shop at giant eagle for gift cards to earn fuel back. Regarding using your PERKS for a free tank of GAS, - giant eagle chicken salad & giant eagle salsa, Worms in a head of letters and black dirt throughout the greens. but they want to play that silly "security reasons " game. Cross contamination can and does happen. Branch address 3239 Washington Pike, Bridgeville, PA, 15017, US. Or does that all fall on computers today? Is this your company? Giant Eagle Reviews | Read Customer Service Reviews of gianteagle.com