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We can see that your order contained some Final Sale items that you are wanting to return. * Pricing, promotions and availability may vary by location and at lesliespool.com. Its baggy and so not flattering. Their clothing collection is best described as contemporary romance, as theyre a big fan of frills, soft hues, and dreamy fabrics. I reached out and customer service was able to cancel the incorrect order in no time, and I was able to purchase the correct size. Were sorry to hear that you want to return your items. (Does not include local taxes/duties). Im. Our business hours are: Monday - Friday 9AM - 5PM (PST). Please note that items ending in $xx.50 are Final Sale. Of the hundreds of positive Selfie Leslie reviews online, I did uncover a few complaints. We ship to the address YOU provide. Highly recommend! Depending on your banks processing time, it may take up to 7 days for the return to reflect on your account. *Depending on your banks processing time, it may take up to 7 days for the return to reflect on your account. International orders do not qualify for return/exchange. It took them over a month to issue a refund after they received my returning item. So unfortunate I really wanted to love them but I'm afraid to buy anything for this reason. Selfie Leslie Products Review. 2023 Selfie Leslie The biggest highlights of Selfie Leslie are the affordable wedding attire the boutique offers, as well as the nice collection of cute skirts. This is in response to Selfie Leslie's response to my initial review. Refunds will be issued to the original payment method. This was 3 weeks ago and when I sent them an email to prompt them again they just sent me a generic email on how to do returns. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Furthermore when I tried to contact the team about this, I got a reply that their "QC team will be in contact shortly". A $9.75 RETURN FEE applies to ALL returns. Selfie Lesliepartnered with Happy Returns to offer box-free, printer-free, and sustainable returns! We use dedicated people and clever technology to safeguard our platform. So, is Selfie Leslie legit? They have some really cute stuff, and I love that they display the reviews for each item. Any used or installed equipment including circulating pumps, filters, heaters, heat pumps, salt cells, motors, and lights. A tracking number will be provided to you via email once your package has shipped from our warehouse. Selfie Leslie offers a 30-day return policy. Check website However, Selfie Leslie does offer coupons and discount codes . Check your mobile plan and contact your wireless provider for details. This includes: In the market for some Selfie Leslie dresses? Reviewer websites such as Trustpilot and ClothedUp offer favorable critiques of the fashion brand. To initiate this process, buyers must scan the QR code found on their package to get started. The tiered frill paired with the waist-tie detail is slightly reminiscent of cottage-core fashion. | PRIVACY POLICY. At this time, the brand does not provide complimentary return delivery, as a fee of $10 will be deducted from your refund. ReadyReturns / CRM for your eCommerce World Keep reading to see our Selfie Leslie reviews! There is NO RETURN FEE if you make an exchange purchase through the return portal. the customer support team is extremely helpful, i had some problems with one dress strap and i contaced the costumer support team and they solve the problem straight away for me, they reply my every email within 10 minutes, extremely impressed! When your shipping label is created,you will receivea shipping confirmation with tracking information. Dannica Ramirez is a content writer for ClothedUp. This amount will be deducted from your merchandise refund. Store credit and gift cards are final sale. We are a trendy online dress boutique offering dresses, separates, jumpsuits, and rompers. To the extent that you cannot resolve any Dispute through the Informal Dispute Resolution Procedure described above, a Dispute shall be resolved through binding individual arbitration. Canada shipping is $29.99 (Orders under $399.99 include taxes/duties, over $400 does not include taxes/duties). I received a fabulous chocolate brown dress days before attending a wedding. But the main reason I keep ordering from them is their customer service. The wireless carriers supported by the Service are not liable for delayed or undelivered messages. Customs policies vary widely from country to country; therefore, please contact your local customs office for further information! YOU MUST REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING, OR BUYING ANY PRODUCT THROUGH THE WEBSITE. All purchases made through the website are subject to our acceptance of such orders. Our online return process is designed to ensure the fastest and most accurate processing of your return request. We are so sorry to hear that you were unhappy with the quality of your purchase.Our customers' feedback is important to us and we would love to address the quality issues with you. I received a letter that said that they tried to deliver. BEWARE, BEWARE WHEN BUYING FROM SELFIE LESLIE !!! About Us Blog Resale Report Our Impact Careers Resale-as-a-Service Newsroom Investors FAQ Return Policy. All items with discounted prices ending in $XX.50 or a discount of 40% or more are Final Sale. All rights reserved. Boasting over 632k followers on Instagram, it seems that Selfie Leslie is a favorite among fashionistas. We have done our best to display as accurately as possible the colors of the products shown on the web site. Check out what 541 people have written so far, and share your own experience. Voice your opinion today and hear what 541 customers have already said. The mailing address for One & Only Collective is 2801 S Santa Fe Avenue, Vernon CA 90058. However, we can cancel the order at any point before it ships out, and you can then place a new order for the correct product and size. Do not ever buy from this site, it's a scam. Speaking of quality, every product on the Selfie Leslie website offers reviews, so customers advise taking a look at them before deciding to purchase. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Others stated that the brands garments are well-made and stunning to wear. Anyone can write a Trustpilot review. If so, the $46 Summer Skirt Robyn Flounce Rose Print White/ Orange can be worn with a cream linen button-up and a sunhat. All custom orders including, but not limited to, custom safety covers, custom spa covers, and custom pool liners. Selfie Leslie Reviews | Read Customer Service Reviews of selfieleslie Selfie Leslie Reviews | Read Customer Service Reviews of selfieleslie.com Save my name, email, and website in this browser for the next time I comment. Send us an email and we'll help you with this matter. Keep reading, as in this Selfie Leslie review, Ill take an in-depth look at the company, its products, customer ratings, promotions, and more to help you decide if theyre worth checking out. Prepping for a countryside getaway? Our return policy dictates that the item must be returned within thirty days of the original purchase. Had a terrible experience with the purchases. There is a fee for returning an item UNLESS request for store credit. Once your return arrives to us, please allow2 weeks for processing once the return is delivered. Promotions or coupons cannot be retroactively applied. For Service support or assistance, text HELP to +18445493819 or email, We respect your right to privacy. I rescheduled the delivery & they never came. June was a very busy month for me. I ordered a small, because I am a small and it was too tight so I couldnt even wear it to dinner. Please note: It is the customer's responsibility to follow up in a timely manner to ensure the return arrives to us before the grace period expires. The Bambi Ruched Mini Dress is the type of outfit that speaks for you. By using www.selfieleslie.com, you agree to be bound by the Privacy Policy, and warrant that all data provided by you is accurate and up to date. Considering that this number is see-through, I suggest adding a silk slip or pasties underneath for some modesty. Each party, in consideration of the fact that there shall be an arbitration which is binding and final, agrees to waive any claim for punitive and exemplary damages and seek only compensatory damages in such proceeding. Its so soft and comfortable!!!!! Please note that all cards issued by local banks which do not carry one of the logos above will not be accepted by our global processing service, in which case we recommend PayPal as an alternative. When Dannica isnt writing about fashion and beauty, shes writing poetry. Please see our Shipping Page for more information. Wonderful wonderful customer service is the most important, thank you! Find her on Instagram @dcrpoetry, 16 Best Loungewear Brands for Show-Stopping Comfort. Selfie Leslie was founded in 2012 in Australia and in 2016, we expanded to sunny and super fashionable Los Angeles. If you wish to return your items for store credit or make an exchange, the return is free; however, if you wish for a full refund, Selfie Leslie charges $9.75 as a return fee. Shipping | Selfie Leslie Customer service is TERRIBLE. That said, if youre looking to treat your girls, the Floating By Plunging Neckline Mesh Overlay Midi Dress Sage is bound to receive a round of applause from your support team. Just make a new purchase through the return portal for the size/style you would like. i ordered my graduation dress, my graduation party dress, and now a cocktail dress from them, and each product feels high quality and each comes in within a reasonable time. Your email address will not be published. Added by peggie12345. The Floating By Plunging Neckline Mesh Overlay Midi Dress Sage costs $100 in total. I will be ordering from them again! You agree to indemnify, defend, and hold harmless One & Only Collective Inc., its officers, directors, employees, agents, licensors, and suppliers (collectively the Service Providers) from and against all losses, expenses, damages, and costs, including reasonable attorneys fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your internet account. However, their website makes it look like the final sale items are easily returnable. The Selfie Leslie shipping charge only covers the cost of postage, it does not cover Taxes and Duties. Selfie Leslie US Returns A $9.75 RETURN FEE applies to ALL returns. There is also a disclaimer directly next to the add to cart button that says "This item is Final Sale". Returns are expensive and you can only get store credit to but more shoddy clothing. I wont go as far as to say that Selfie Leslie is the most affordable brand out there, but theyre undoubtedly on top of clothing trends. They state that in the frequent questions asked. Here are 8 tips for writing great reviews. Really important items for an event. Went to two post offices today and finally found my package. Frieda Cowl Neck Front Split Midi Dress Midnight Blue, Show Me Love Cowl Neck Mini Dress Sequin Peach/Silver, Reinhart Floral Asymmetrical Mesh Dress White, Summer Skirt Robyn Flounce Rose Print White/ Orange, Floating By Plunging Neckline Mesh Overlay Midi Dress Sage. This website is protected by copyright and applicable trade dress. The best part? Beautiful dress however I did not like how it looked on me. The contents of our website are intended solely for yourpersonal, noncommercial use. You may opt-out of the Service at any time. Shein has better quality then this. We're sorry to hear that youve changed your mind. If youre in the market for some new clothes, perhaps its time to try out a new brand. So much better and up to date than a lot of stores. If so, Selfie Leslie offers a 30-day window for returns. (12pm PST cutoff for same day dispatch, Monday - Friday). This was our first experience with Selfie Leslie, but it definitely not be our last!! The only reason they refunded the $9.75 "return fee" is because I had to beg and plead to get even that !! If you still have specific questions about a fit of an item or measurement guidelines, please email our Customer Service. All International Orders(Outside AU) areFINAL SALE. Selfie Leslie Reviews: What Do Customers Think? So you end up getting a lot less back then what you originally paid for the item. Merchandise must be unworn, unwashed, unstained and unperfumed. There is NO RETURN FEE if you place a new order of equal or greater value using the Return Shopping feature! Selfie Leslie Casual Boho Maxi Dress Red Mutli - amazon.com For more information on our return and exchange policies, . 1-800-537-5437. Selfie Leslie offers a size guide for customers to consult on their website. We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. Start Your Return. Selfie Leslie is committed to maintaining the highest levels of security and protection against fraud. Just start your return online, locate a Return Bar near you and use your QR code to complete your return. Selfie Leslie Reviews | Read Customer Service Reviews of selfieleslie Any original shipping and handling fees are non-refundable. International orders do not qualify for return/exchange. Required fields are marked *, This field is required So pleased! I am looking forward to maybe a Store near me opening up in the Future. If you have any problems with your delivery, please reach out to the carrier directly to resolve the issue. All merchandise must havealltagsand hygienic liners attached. Get Code. For Service support or assistance, text HELP to +18445493819 or email support@selfieleslie.com. Its worth mentioning that Selfie Leslies Trustpilot page showcases a glimmering score of 4.1/5 stars based on 590 testimonials. The customer service team was quick to respond, canceled my order as requested, and issued a refund immediately. Thank you for shopping with Selfie Leslie. We ordered a dress for my daughter's Homecoming. . NWT. Prices vary, but on average, you can expect to pay: $60 - $80 for dresses. Wasted $70 on a dress I never wore. When making big purchases Im pretty extensive in my research so that way Im not throwing away money I dont really have. Please generate your return label within 14 days of receiving your order. I appreciated their willingness to work with me! This wouldnt be a complete Selfie Leslie review without some styling tips. My package said it was returned to sender and unfortunately the item was out of stock. They dont care what happens after they put it through to whoever is going to deliver it. If so, customers can head over to selfieleslie.com to see what they have in store. www.selfieleslie.com does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. Unprofessional employees and bad quality. Their posted final sale items are not clearly marked and then the company refuses to accept the returns. Can I have my parcel redirected to a different address? We researched this on Apr 12, 2022. However, other shoppers do adore Selfie Leslie and its styles despite the higher prices. Save my name, email, and website in this browser for the next time I comment. So we were given a full refund and told to not worry about shipping the damaged dress back. Bodysuits, jewelry, perfume, makeup, styling accessories and undergarments are final sale and cannot be returned for any reason. The Reinhart Floral Asymmetrical Mesh Dress White retails for $96. The amounts vary country by country, but it can range anywhere from 20% to 50% of the total order value. 11,341 posts. When I try to track my order there are no available details? We stay up-to-date with the latest in security technologies to ensure that your credit card information, contact information, and shipping/billing information are confidential and safe. Find out how we combat fake reviews. Im not happy with my Selfie Leslie Purchase and want to make a return -- how do I do that? Selfie Leslie AU Returns Exchanges are FREE! 629K followers. No, Selfie Leslie does not offer free returns & exchanges. Selfie Leslie offered a partial rebate to have it professionally fixed, but a repair was not possible with the placement of the snag. If you are not completely satisfied and your order qualifies, we accept returns(USA Only). When it comes to fast fashion, unfortunately, not everything can be of great quality, so its important to see if other shoppers have vetted for the item you want to buy (this goes for many other stores as well). Any original shipping and handling fees are non-refundable. As soon as your order ships, you will receive an email confirmation to the email address you provided upon checkout. It is without saying that buying Selfie Leslie dresses is an awesome experience, I highly recommend it. Selfie Leslie is a SCAMMER. Once the order ships, however, we cannot make any changes. (Pet hair, body odor, perfume and makeup stainswill result in your return being rejected and a ban from making future returns). Both One & Only Collective and you agree that this dispute resolution procedure is a condition precedent that must be satisfied before initiating any arbitration against the other party. Please ensure all information is 100% accurate before submitting your order. Shop our selection today for on-trend looks youre sure to adore. But it is very far from truth. However, there are a ton of dresses and other clothing items that are on sale too. Currently, customers can shop for dresses, rompers, tops, bottoms, summer skirts, accessories, and shoes. Shop the Horizons Frill Trim Mini Dress Pink | Selfie Leslie How do I do that? Please reach out to us at support@selfieleslie.com so we can try to make things right! I would attach pictures if I could but basically none of these dresses are made for this website. Though Selfie Leslie mostly advertises its super cute collection of dresses, the boutique also carries tops, bottoms, and even wedding attire! the customer support team is extremely helpful, i had some problems with one dress strap and i contaced the costumer support team and they solve the problem straight away for me, they reply my every email within 10 minutes, extremely impressed! thatsposhable. In terms of aesthetic, Id say that this brand is the perfect amalgamation of Kim Kardashian Insta-baddie and Emily in Paris. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders). Best paired with YSL heels and statement jewelry, the Bambi Ruched Mini Dress Red retails for $90. Please note that items ending in $xx.50 are final sale as outlined on our website. Does Selfie Leslie offer free returns? What's their exchange policy? There isNO RETURN FEEif you make an exchange purchase through the return portal. | PRIVACY POLICY. Romantic in silhouette, this number consists of ruching, string tie straps, and a dainty bottom frill from some extra spice. How do I check the order status? Customers cant stop praising Selfie Leslies quick, communicative customer service that goes above and beyond to help out if an issue arises. my favorite online boutique for sure ! Of course I wasnt home. 2023 Trustpilot, Inc. All rights reserved. Verification can help ensure real people write reviews about real companies. I have, and will, purchase from this company in the future. I had a great customer service experience with Team Selfie Leslie! By downloading, accessing, or using the website, you agree to abide by all applicable local, state, and national laws and regulations concerning your use of the website. Selfie Leslie Australia | Shop Trendy Womens Clothes Online I cant wait to get the new dress in and feel like a movie star (the dress is Perfect Day!). Selfie Leslie is committed to maintaining the highest levels of security and protection against fraud. Hi Erin, we're sorry that you are not 100% satisfied. Order Number/ID. As mentioned before, dresses are priced as high as around $100, and if you dont know exactly what youre looking for just yet, Selfie Leslies filters are there to help! They are NOT customer service oriented IN THE LEAST !!! Hello. Will I have to pay International Taxes & Duties?