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The wards were meeting the needs of vulnerable people. the service isn't performing as well as it should and we have told the service how it must improve. Teams also made good to use of learning from patient feedback, complaints and incidents to reflect on and improve services. The services were well led. A patient safety forum had been developed to support this work. He has worked in various inpatient and community settings in the United States in both mental health and HIV prevention. Please note: This website is best viewed in a modern browser like Chrome, Edge or Firefox. Patients and relatives felt involved and included in decisions about care and treatment. For example, Tower Hamlets CAMHS had looked at the needs of the Bangladeshi community and their access to community services. 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We looked at the quality of the ward environment, management of the clinic rooms, and observed how staff were caring for patients, interviewed the ward manager and/or matron on each ward, spoke with 76 staff members including nurses, clinical practice leads, a physical health lead nurse, social therapists, support workers, occupational therapists, psychologists, consultant psychiatrists, a clinical pharmacist, an assistant pharmacy technical officer, art therapist and a speech and language therapist, spoke with 10 senior members of staff including the head of forensic services, the head of nursing and associate clinical director for safety and security, the associate clinical director for therapies and recovery, the head of psychology, the lead pharmacist for forensic services, the sexual safety lead for forensic services and the drugs and alcohol lead for forensic services, interviewed 47 patients and 11 relatives of patients, reviewed 34 patient care and treatment records, attended two multi-disciplinary team meetings, three ward rounds, two community meetings, one care programme approach meeting, a service referrals and move on meeting, a patient group, a people participation working together group, a carers forum, a service wide safety huddle, observed two ward based safety huddles and visited the patient shop at the Wolfson House site, carried out a specific check of the medication management on Butterfield, Clissold, Westferry and Bow wards. Patients were offered a range of therapeutic activities and access to facilities that were varied and met their needs. 105 London Road also had a spiritual kindle for patients to read scriptures on. Staff were kind and caring in their interactions with patients and relatives. East London NHS Foundation Trust. Both wards had a staff member who was the designated carer lead. Work to refresh the strategy was almost complete and had been done with a wide range of internal and external consultation. Senior Clinical/Counselling/Forensic Psychologist | East London NHS The quality improvement programmes running on the wards in London and starting in Luton and Bedfordshire had led to quantifiable improvements in the patient experience and had improved patient and staff engagement with the service. At any given time we have as many as 20 active projects running in Forensic Services, receiving support from dedicated advisors, coaches and sponsors. East London NHS Foundation Trust Our staff and service users get to know each other very well. You can unsubscribe from these emails at any time. Service Users are key members of a number of our Quality Improvement Projects and run courses at our popular Recovery Colleges. The Health & Justice Directorate is one of eleven directorates within the Trust providing clinical services. Our service users and former service users are uniquely well placed to improve what we do. There was a good culture for the timely reporting of incidents including all serious incidents and the trust were able to identify themes and trends across community inpatient services. There was scope for some improved recording of patient information, for example risk assessments and restraint, although the care practice was safe. Download easy to read version for East London NHS Foundation Trust - PDF - (opens in new window), East London NHS Foundation Trust: Evidence appendices published 26 June 2018 for East London NHS Foundation Trust - PDF - (opens in new window), Published Harriet Bone on LinkedIn: Apprenticeships | East London NHS Foundation Prior to that, in 2008, he was employed by the London Borough of Hackney in various adult mental health social work and management roles all whilst on secondment to ELFT, starting as the first social worker in the City & Hackney Crisis Service. Share your story on Care Opinion. Finding new evidence and innovative practices is central to providing the best care for our service users. Forensic services. Staff told us that they were proud to work for the trust and that they felt supported and had opportunities for further self-development. NELFT NHS Foundation Trust's Post - linkedin.com Staff offered practical support if this was the patients priority. The East London Foundation Trust (ELFT) provides a wide range of community, inpatient and primary care services to children, young people, adults of working age, older adults and. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the . The Tower Hamlets Autism Service is a diagnostic and brief intervention service for adults living in Tower Hamlets. An example of this were patient led audits which had led to improvements in food and how ward rounds were conducted. All staff were proud to work for the trust and positive about their work. the service is performing well and meeting our expectations. Employer heading Continuing Health Care Nurse By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. This also helps in our drive to reduce inequalities, for example with a specific service-user led group for black service users. Staff did not always recognise the terminology of duty of candour although they understood and implemented an open, honest approach which acknowledged with patients when things went wrong. the service isn't performing as well as it should and we have told the service how it must improve. There were some areas where there was limited psychology input which meant that recommended psychological therapies were not always available to all patients on the wards. If you feel your mental health is deteriorating or if you are in distress and you need to contact a health professional out of office hours. Managers supported staff to deliver effective care and treatment. Where there were improvements to be made, CAMHS teams had used the quality improvement methodology and had adopted a systematic approach to bring about these improvements. There was good compliance with hygiene and infection control processes. Carers can also arrange to speak to the consultant psychiatrist. Thursday 9am 5pm The children and young people services (CYP) had good processes for reporting and learning from incidents. There was good provision of services and support for vulnerable client groups. There was good multi-disciplinary working and inter-agency working. the service is performing exceptionally well. Patients had good access to physical healthcare including access to specialists when needed. Services have been transferred to this provider from another provider, Community health services for children, young people and families, Specialist community mental health services for children and young people, Community mental health services with learning disabilities or autism, Community-based mental health services for older people, Mental health crisis services and health-based places of safety, Wards for people with a learning disability or autism, Long stay or rehabilitation mental health wards for working age adults, Wards for older people with mental health problems, Acute wards for adults of working age and psychiatric intensive care units, Community-based mental health services for adults of working age. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. . We rated caring and well led as outstanding. We have a service-user run caf and shop. Tuesday 9am 5pm Young people also helped with staff recruitment. | The East London Foundation Trust provides a wide range of community, inpatient and primary care services to children, young people, adults of working age, older adults and forensic services to the City of London, Hackney, Newham, Tower . Above all it is based on the relational understanding we have. These environments were in the process of being upgraded. Our security is based on the physical environment and procedures that we have in place, e.g. In Luton and Bedfordshire a large and challenging programme of change was being well managed. This was connected to the Black Lives Matter movement and the work being done by the trust to improve staff well-being. East London NHS Foundation Trust Location Luton Salary 33,706 to 40,588 a year Per annum Closing date 2 Apr 2023. A comprehensive psychological assessment leads on to formulation of the individuals risks and areas of need, which then leads on to strategies for future care planning with the service user. The primary aims of the FCS are to provide in-reach into secure in-patients to work towards discharge, to reduce length of stay in secure beds, reduce re-admission and provide an ongoing service in the community using interventions based on NHS Englands 12 components of Care, a biopsychosocial model. Your job seeking activity is only visible to you. He has an interest in Healthcare Governance, having led on Clinical Audit within the forensic service for many years. East London NHS Foundation Trust | 13,502 followers on LinkedIn. We found an overwhelmingly positive culture across the trust. The trust provides the following mental health services, which we did not inspect this time: The trust also provides the following community health services, which we did not inspect at this time: The trust also provides GP services, which we did not inspect at this time. The ELCFS was commissioned following the successful pilot of the Specialist Community Forensic Team (SCFT) model in East London. It was reported that call bells were responded to appropriately and night staff were also responsive. For example in Bedfordshire, a particular school had reported an increase in the number of young people who had self-harmed. The range of topics is vast, some notable areas being on reducing aggression, improving physical health and working on systemic racism. There were clear and robust governance processes in place. The teams made very limited use of temporary staff which promoted good consistency of care. For example the team supporting patients with sickle cell had initiated and hosted an annual conference for several years to share good practice. They could also contribute ideas through a regular group to improve the service and these were being implemented. and contact details. Arts Therapists use drama, music and art to help people explore their difficulties and express themselves. Your job seeking activity is only visible to you. There were robust child safeguarding systems. We found that the trust had addressed all the areas where improvements were recommended at the previous well led review. There's no need for the service to take further action. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Our forensic services are for offenders with mental health conditions, who cannot be managed within the referring service. The systems, directorates and services had developed aligned annual plans on a page identifying their priorities and key milestones. At least one standard in this area was not being met when we inspected the service and Young people were actively involved in the running of the service. His particular interest lies in reducing restrictive practices within healthcare settings and has been commissioned by ELFT to review these in other organizations. We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, analyze site traffic. Staff, patients and carers all felt appropriately engaged. He has completed post-graduate qualifications in mental health as well as the Nye Bevan Programme delivered through the NHS Leadership Academy. Our overall rating of services stayed the same. Morale, team working and mutual support were strong in all of the teams. The partnership between the team and FNP meant that staff were able to offer support to teenage mothers who may be experiencing postpartum depression or other mental health problem. Click the link in the email we sent to to verify your email address and activate your job alert. Borough based multidisciplinary teams include RCs, Social Workers, CPNs, Psychologists, OTs, Family Therapists, Drugs and Alcohol Practitioners, Peer Support Workers and Carer Peer Support Workers. Staff really valued working for the trust and there were different ways in which the trust engaged with staff including their participation in focus groups. Staff reflected the trust values and vision. Borough based multidisciplinary teams include RCs, Social Workers, CPNs, Psychologists, OTs, Family Therapists, Drugs and Alcohol Practitioners, Peer Support Workers and Carer Peer Support Workers. There had been significant changes in the executive leadership team and non-executive directors, these had gone well and provided an opportunity to improve the diversity of the board and introduce people with the breadth of experience needed to support the strategic direction of the trust. Most young people, children and families could access services promptly. The trust employed public health clinicians and was partnering with the Institute of Health Equity at University College London to develop outcome measures for population health. Practice reflected current guidance and there was good access to a wide range of interventions. Download full inspection report for East London NHS Foundation Trust - PDF - (opens in new window), Published John Howard Centre, 12 Kenworthy Road, Hackney, London, E9 5TD The target time for teams to respond to referrals was 24 hours in 80% of referrals. East London NHS Foundation Trust, Latest inspection: If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. There were procedures in place for managers to follow when demand for the service increased. The service was constantly innovative and actively participated in quality improvement projects. Home treatment teams were not meeting to share good practice. The importance of partnership working was reflected in the addition of a new sub-committee of the board focusing on integrated care. We are delighted that our service users contribute to management of the unit through the User Involvement Group. We inspected East London Foundation Trust as part of our continual checks on the safety and quality of healthcare services. This is a ward for men with autism spectrum disorder. The areas served by the Trust are the most culturally diverse and deprived areas in England and therefore provide significant challenges for the provision of mental health services. Although it depends on which part of the Mental Health Act the individual is detained under, for most of our service users the Consultant cannot grant Section 17 Leave without also first seeking the permission of the Ministry of Justice, who have to be reassured about the rationale and risk assessment. This included their mental and physical health care needs, relationships, education, social, cultural and religious needs. Tackling Unmet Need on Victoria Ward >>(2 mins), Self Catering on Woodberry Ward >>(5 mins), Life Style Changes on Woodberry Ward >(7 mins), Shoreditch Ward Safety Huddle >>(30 seconds). Patients told us they were treated with respect and involved in developing their support. Staff told us that they felt proud to work for the trust and we heard many examples of how they put the people who use services at the centre in their work. The people participation team were supporting other trusts and providers to further develop their co-production work. Management team City & Hackney Centre for Mental Health. Over the years, Day has worked in inpatient secure mental health services, varying from low, medium and high security. Information about visiting our wards can be found here. There was a governance structure that enabled managers and senior managers to appropriately monitor and review the quality of service provision. Published Find out how we can provide support and contact Staff could access interpreters and knew how to download patient information in different languages. Patients said staff listened to how they were feeling and supported them to understand their care. The service covers the boroughs of Hackney Newham Tower Hamlets and those in North East London Foundation Trust. This is a psychologically informed service working collaboratively with men and women to support risk management. Patients were offered a morning or afternoon appointment slot by the district nurses but would have preferred more information about the time of their appointment. Overall rating for this core service Good because: The treatment rooms where medication was stored were too hot. In some areas, the person being referred was contacted by telephone within four hours. Additionally, all our forensic servicesites have specific security arrangements and protocols which all staff, patients, and visitorshave tocomply with. NW1 3AX. He has an interest in quality improvement and has led on quality improvement over the past few years in forensic services. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding Day qualified as a Mental Health Nurse in 2003. We spoke with staff at all levels through the wards and departments we visited and the overwhelming positive feedback about the trust as an employer we received was exceptional. Again, please use the contact details above if you do not know who to get in touch with. What we do, our story and key facts about the Trust. Staff safety was carefully considered. This includes those who have been assessed as posing risk of harm and require further assessment, this includes ongoing psychiatric assessment, formulation and treatment. Care plans were holistic and person centred. Conseiller(re) aux affaires lectroniques, Treasury Management Technical Coordinator, Salesforce Lightning -Manager - Bangalore, Travel Nursing - Cath Lab RN - $3,997/week - $4,161/week, See who East London NHS Foundation Trust has hired for this role, Newport News Shipbuilding, A Division of HII. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. All teams exceeded this target. Overview - East London NHS Foundation Trust - NHS Staff were proactive in contacting patients when they did not attend appointments or when they were not in when staff visited. Get notified about new Clinical Pharmacist jobs in Luton, England, United Kingdom. Patient and carer information, including details of our services and where we provide care. The Luton wards were too warm. Managers recognised the importance of consulting with staff in the development of services. The senior leaders including the non-executive directors were open, friendly and approachable. Staff went the extra mile and formed strong relationships with young people and families, who all told us that they were treated with respect, kindness and compassion which promoted their wellbeing. He has spent his working life in Adult mental health services. The wards were safe. We offer support for service users as they leave the inpatient . The John Howard Centre is a medium secure unit that providesspecialist forensic psychiatric servicesto the City of London and the London Boroughs of Hackney, Tower Hamlets, Newham, Waltham Forest, Redbridge, Havering and Barking, and Dagenham. the service is performing badly and we've taken enforcement action against the provider of the service. There are some fantastic facilities, including large gardens, a sports hall, tennis court, indoor and outdoor gym equipment, IT suites and other therapy and education rooms. Systems to enable staff teams to access live data to inform their day to day work on screens and on mobile phones was due to happen shortly after the inspection was complete. Newham parents, carers, teachers, GPs and other adults can sign up children to access this new innovative app for children ages 7 - 12. We may not always get things right in our communication with you. A new alarm system had been introduced that incorporated an emergency call button to the police and global positioning system (GPS) tracking. Patients are admitted to forensic services from acute mental health services where specialist support is indicated, courts, prisons and by instruction from the Ministry of Justice. NE3 3XT, Copyright 2017-2023 Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust. We observed interactions between staff and patients that were consistently caring, respectful, responsive and included both practical and emotional support. All the patients we spoke with were positive about staff and said they treated them with respect. There were opportunities for leadership development and career progression. Find out more about them and what they specialise in. He is a keen advocate for LGBT inclusion. City and Hackney CAMHS had identified that African Caribbean boys were at risk of becoming involved in gang related activity and were working with statutory partners and the voluntary sector to target these young people. there are some services which we cant rate, while some might be under appeal from the provider. Young people received care and support according to their individual and diverse needs. Many staff had worked in the teams for a number of years and knew some of the patients well. We also have dedicated staff for People Participation, Spiritual Care and for Events. The role of families and friends in supporting our service users is vital. (020) 7655 4000, Provided and run by: East London NHS Foundation Trust This is an organisation that runs the health and social care services we inspect Overall: Outstanding Services have been transferred to this provider from another provider Latest inspection summary On this page Overall inspection Long stay or rehabilitation mental health wards for working age adults How to get referred Through partnership with social care, the voluntary sector and most critically co-production with those with lived experience, the experience of mental health care for thousands of adult service users and hundreds of staff within the ICS will be greatly enhanced. East London NHS Foundation Trust | LinkedIn They understood the importance of being kind and respectful. Ravi has also worked extensively in Higher Education, both as an academic teacher and clinician, and continues to be involved in training and education. Suspended ratings are being reviewed by us and will be published soon. We have put together a pack for carers to help understand our service, which can be downloaded here [make this clickable]. CAMHS teams used learning from national inquiries to make improvements. Staff were providing a safe service. East London NHS Foundation Trust | LinkedIn We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.