The Executive Housekeeper will review the Super Clean program report at the end of each month and submit a copy to the Director of Rooms. There are currently no vaccines to protect against human coronavirus infection. Observer the entire area to plan the work. Clean the mirrors and windows by wiping them with wet sponge. Dust and polish any vases, paintings, and art pieces. Polish rods, hooks and … Learn how your comment data is processed. Remove the guest amenities, curtains, and art pieces from the room. The standard procedures are −, Request a spring-cleaning date the front office desk. The SOP for these rooms is as given below. Keep any artificial waterfalls or artificial water body clean. The SOP for cleaning the guest room is given below. You have entered an incorrect email address! Keep an appropriate and noticeable signage showing the depth of the swimming pool. The efforts of housekeeping speak for themselves. Align all the chairs away from the table to make room for cleaning. The housekeeping staff should follow the SOP given below for entering the guest room. Ensure consistent, smooth and polish color condition of the grouting. Stock Up on Approved Disinfectants. Empty the mini bar and send the beverage items to Food and Beverage store. The guests assess the cleanliness in this area critically. The required beds are pulled out and mattresses are turned out properly as per schedule. Keep the vacuum cleaner and other cleaning apparatus in the room. Maintenance of guest rooms: Adhere to enhanced cleaning procedures outlined by the American Hotel & Lodging Association’s Safe Stay Enhanced Industry-wide Hotel Cleaning Standards. Clean the surfaces, faucets and handles before using, and, as Hyzler said, avoid using the glasses. Employee lifeguards to provide general safety check for swimming pool once a day during the operating hours. Ensure they the soiled linen collected into chambermaid’s trolley bags are sent to laundry. Check the pool water for contamination daily. Upon your arrival, you’ll have complete peace of mind that the room is clean … Rinse mops in light detergents and hang for drying. Clear the dustbins near front office desk. The SOPs for cleaning them are given below. Not use guest room linen as a door stopper or for cleaning and dusting the room. Carry out the lift cleaning task early morning when the least number of guests are expected to use it. The result of sincere as well as faux housekeeping efforts are noticeable. Check for slippery floor area and the pool bottom. Do not disturb by placing a call until 2:00 o’clock in the noon. Hard-sweep the parking floor using street sweeping equipment. Such as: vacuum cleaners, cleaning cloth, all-purpose cleaner, metal hook, sponge, chrome polish, toilet brush sponge, scrubbing pad and gloves. Sweep and mop the flooring of lobby and front office desk area. Place the items according to their weight: heaviest items at the bottom and lighter items at the top section of the trolley. Clear all ashtrays into the trash ensuring no cigarettes are burning. This site uses Akismet to reduce spam. Thanks for the useful information. The secret to efficient … Faucets and handles work correctly, no drips or leaks. Hotel Room Super Cleaning Procedure. Replace amenities such as toilet roll, toilet block, shampoo, conditioners, and moisturizers. The order taker will input information to database to show each cleaning staff’s individual performance. Control pollutant discharges occurring from broken drainage or water systems of the hotel. Our today’s hotel housekeeping training tutorial will be on Super Cleaning procedure. Leave the DND (Do not Disturb) rooms undisturbed. Send the curtains to the laundry for dry cleaning. Keep the changing room door open when it is not occupied. The following procedures are to be executed under the super cleaning program accordingly: Under this cleaning program, assistant housekeeper will assign one room per maid to be “Super The housekeeping staff needs to execute cleaning and maintenance tasks at various places inside the hotel. Clean the water as soon as possible when required. Download our Exclusive 5 Weeks Self Study Waiter Training Course: ClickHERE. The most important task is cleaning and maintaining guest rooms and guest bathrooms. The parking area needs cleanliness with respect to the following terms −, The gardener or the team of gardeners work to keep the garden looking beautiful. In case of checkout room, deposit the left guest items to the floor supervisor. Actions that communities can take to slow the spread of COVID-19. The parking area takes the load of pollution created by hotel owned vehicles and guests’ private vehicles. Public Area Evaluation: Evaluate all public areas for cleanliness following hotel … The same tips for sanitizing a hotel room go for the bathroom. Play a very light and soothing instrumental music. The SOPs are as follows −. Some hotels may be more visible in their cleaning procedures as well. More frequent cleaning and disinfection … If the guest is found sleeping, withdraw from the room quietly. Close the lids of cleaner bottles and liquid cans tightly. Wipe down shower curtain working from top to bottom with a dry cloth. Disinfecting kills any remaining germs on surfaces, which further reduces any risk of spreading infection. To perform towards guest satisfaction and work productivity together, the housekeeping staff needs to structure the cleaning and maintenance procedures and follow them appropriately. Scrub and finish the toilet bowl, rim, ring, and hinge. Park it outside the room such that the linen side faces outside and the room entrance is blocked. Clean the lift using the appropriate cleaning liquid according to the wall material of the lift cabin. Check bathroom doormat. Wait for five seconds to hear the guest’s response. Clean it by dusting and wiping any stains. The vanity, sink, stalls, walls and grouting are free of any debris such as : hair, dirt, dust, streaks, smudges, fingerprints, hard water marks, lime deposit, mold, scum, soap buildup, water spots, residue, discoloration, chips and peeling. Work from top to bottom while cleaning a lift cabin. − Dave Thomas, CEO of Windy’s, a fast-food restaurant chain. Water the plants regularly according to the season and requirement of the plants; generally early morning. Release it to the front office desk for selling. Remove any food stains from the carpet using appropriate cleaner. All surfaces and service areas are polished, cleaned, and free of spots, fingerprints, hair, spots, de-silvering, dust, cracks, smudges, and dirt. 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