Taxes and fees that are shown are estimates only. Amara Sanctuary Resort Sentosa: Wonderful 6 night stay but private pool needs attention - See 624 traveller reviews, 757 candid photos, and great deals for Amara Sanctuary … 1) Arrived at hotel around 12 and was informed that room was not ready. But its of no use to us since we can't see anything in the night. Reviewed 6 November 2019 via mobile . Service & staff 3.5 out of 5.0. I must say its really a spectacular location. The outdoor bed beside the pool was dirty and there were disgusting water oosing out from the bottom. Bridging the gap between exploration and relaxation, Amara Sanctuary Resort Sentosa offers guests with a full suite of entertainment and leisure facilities including a gym, spa, 3 swimming pools, an all-day dining restaurant, bar and more in a lush tropical setting. So we only had very little daylight to enjoy the outdoors. Reviews of Amara Sanctuary Resort Sentosa (SG Clean) This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. We are currently working on improving our vegetarian menus and rest assured that it will be further enhanced to suit our guests' needsWe appreciate your time to share this review with us and are grateful for your support. We had the breakfast... Had a staycation over the weekend. (Fair enough) Understood that normal check-in is at 3pm. The villa was lovely. We are pleased to know that you had a pleasant stay with us and enjoyed the lush greenery within our resort. Brings you close to nature. Review of Amara Sanctuary Resort Sentosa. The pool has no lights. (refer to picture) 2) There is a pool within the villa (visbile black things floating and sunk to the bottom) therefore we would expect pool towels. The jacuzzi and infinity pool facing the sea was a good place to relax!Room was clean and to expectations. Review of Amara Sanctuary Resort Sentosa Reviewed 13 June 2019 Checking-in was late but was covered up by late check-out. The hotel is so unorganised. We requested from housekeeping another 2 pool towels and they obliged. We appreciate your time to share this review with us and are grateful for your support. It is always delightful to receive compliments praising our services, particularly for our associates, Mr Ayub Ismail. There were only 2. I must say its really a spectacular location. Room comfort 3.5 out of 5.0. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We stayed at the one bedroom villa. (Assuming the previous check out was at 12pm). The stay at the private pool villa was an escape from Singapore’s hustle and bustle. Tiles and walls seem… Wifi around the villa was a problem as it keeps disconnecting. When I called housekeeping, they sounded very upset and said “we are running low on bath towels and can only give me 2”. Your experience is certainly not indicative of the standards one would expect of Amara Sanctuary Resort. Good day 474anirudhg,It is disappointing to learn of the shortfalls encountered during your stay. Even before anyone used it. We appreciate your thoughtfulness and are grateful for your support. I stayed in a one bedroom villa with plunge pool in feb 2020. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, Amara_Sanctuary_Team, Manager at Amara Sanctuary Resort Sentosa, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Unfortunately, upon receiving my keys at 3pm, found that the villa was filthy. Yours sincerely, Amara Sanctuary Team. See 611 traveller reviews, 1,045 candid photos, and great deals for Amara Sanctuary Resort Sentosa, ranked #15 of 17 hotels in Sentosa Island and rated 3.5 of 5 at Tripadvisor. So we found out that the pool filter was not super strong. See all rooms (9) Amara Sanctuary Resort Sentosa ratings based on 45 Verified Reviews Review Summary. Had high expectations due to the price we paid for the hotel. There was also an outdoor bath tub, which is a pretty nice touch in the day. We acknowledge that we can certainly do better.Please be assured that your feedback will be shared with the team for their further improvement and tightening of procedures in these areas. The separate living room is fitted with an LED TV, minibar and a sofa. Payments made by partners impact the order of prices displayed. I must say its really a spectacular location. Review tags are currently only available for English language reviews. Please come back soon; we'd love to see you again! Use this rating to help choose your stay! So we only had very little daylight to enjoy the outdoors.Inside the room toilet, there was a reek of URINE smell. We had a staycation with friends. Discover genuine guest reviews for Amara Sanctuary Resort Sentosa (SG Clean) along with the latest prices and availability – book now. It is always delightful to receive compliments praising our service and will certainly share your kind words with the team. Breakfast was good with a wide spread. We are pleased to learn that you enjoyed your stay with us. Prices are calculated as of 23/11/2020 based on a check-in date of 06/12/2020. The standard of this hotel is poor and urgently needs an update and general maintenance done.The pool areas are uninviting the restaurant Shutters is where you have breakfast the breakfast is very average, all the pastries are over cooked and hard, the coffee from a very bad coffee machine is awful and the selection is poor.The rooms are a good size but there is nothing in the fridge you do get bottled water supplied, the TV is dreadful half the time some channels did not work and very limited choice it’s like TV back in the 80’s voice is often out of sync.This was a very disappointing resort we had spent the first 3 days at the So Sofitel which was sensational and to check into this was a let down.I am afraid I would not stay again, it could be lovely but needs some serious attention to the standard and the maintenance.The staff however were friendly and helpful. Had a staycation over the weekend. What the resort was lacking was more to maintenance of the facilities. We had the breakfast buffet the next day morning and the spread was condescending. Even before anyone used it. As it was all enclosed, we had to deal with it the whole time. Discover genuine guest reviews for Amara Sanctuary Resort Sentosa (SG Clean) along with the latest prices and availability – book now. What the resort was lacking was more to maintenance of the facilities. Ask Norkhuzaimah about Amara Sanctuary Resort Sentosa, Ask 474anirudhg about Amara Sanctuary Resort Sentosa, Ask vbrajesh about Amara Sanctuary Resort Sentosa, Ask nikunj101 about Amara Sanctuary Resort Sentosa, Ask pfpanda about Amara Sanctuary Resort Sentosa, Ask Pjwksb about Amara Sanctuary Resort Sentosa, Hotels near Amara Sanctuary Resort Sentosa, Hotels near Floating Bridge at Siloso Beach, Hotels near National Institute of Education, We compared the lowest prices from 13 websites, Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), We compared the lowest prices from 12 websites, We compared the lowest prices from 11 websites, We compared the lowest prices from 9 websites, We compared the lowest prices from 14 websites, The Barracks Hotel Sentosa by Far East Hospitality, We compared the lowest prices from 8 websites. I barely stepped into my 2BR Villa and had such an unpleasant experience. (Assuming the previous check out was at 12pm). Review of Amara Sanctuary Resort Sentosa. Aquarium are located nearby. I am of the understanding that the room is not ready as it is being cleaned for my arrival. Measuring over 200 sqm, the villa features one bedroom, a living room, and an outdoor bath, and is ideal for discerning individuals and families who desire their own private luxury retreat in Singapore. There was also an outdoor bath tub, which is a pretty nice touch in the day. All staff are very friendly and approachable at the lobby. The staff were pleasant and hospitable. With over 230 sqm of space, these villas feature two separate bedrooms, an outdoor bath, and a living room - perfect for groups or families seeking their own private haven within the surrounds of nature. We would have lunch first. Good day Pjwksb,It is disappointing to learn of the shortfalls encountered during your stay. Relax in a serene sanctuary with our Two-Bedroom Villas in Singapore, complete with your own private plunge pool. We are pleased to hear you enjoyed your recent stay with us. From the very get-go, at Amara Sanctuary Resort, we were greeted with friendliness and efficiency, from the welcoming Front Office, to the great F&B team at Shutters, also kudos to Executive Chef Kelvin for a wonderful birthday dinner, and the Housekeeping folks who attended to all our requests. No resort feel other than the fact it has outdoor spaces. What’s around Amara Sanctuary Resort Sentosa (SG Clean) Landmarks. more. Aquarium are located nearby. 1 Larkhill Road, Sentosa, Sentosa Island, 099394 Singapore, Singapore Yours sincerely, Amara Sanctuary Team, This is the version of our website addressed to speakers of English in Singapore. Good day nikunj101,Thank you very much for your review. Please be assured that we will use this opportunity to share with the F&B Kitchen in order to further improve in these areas. Checking-in was late but was covered up by late check-out. For Muslim family, getting food might be a slight problem though there is a shuttle bus to bring us out of the villa. Reviewed October 28, 2018 via mobile . Ask Joanbenji about Amara Sanctuary Resort Sentosa. The staff were pleasant and hospitable. Amara Sanctuary is branded as a 5 star hotel. Yours sincerely, Amara Sanctuary Team. The bedroom pavilion was spacious with a nice comfortable king bed and large bathroom, although the shower was a bit small. Ayub Ismail, the staff who assisted us, was very helpful. The staff were pleasant and hospitable. Most incredible thing is they remember the room number you staying which surprise us! Brings you close to nature. Your experience is certainly not indicative of the standards one would expect of Amara Sanctuary Resort. Me and my husband checked into the villa, first thing we noticed that the pool was a little still. We acknowledge that we can certainly do better.Please be assured that your feedback will be shared with the team for their further improvement and tightening of procedures in these areas. What the resort was lacking was more to maintenance of the facilities. Villa condition is perfect for family with children. Yours sincerely, Amara Sanctuary Team. We strongly recommend the villa with one bedroom for couples who wants a private and quite atmosphere in the heart of Sentosa. I must say its really a spectacular location. The room is a little dated and the service is less than responsive - calls are not… Jan 1, 2021 The room is quite spacious but the maintenence is not so good. She said “nevermind, we give you but if you ask again we have to charge you”The Guest Service Manager came to talk and their solution was to clean the room when we leave. From the amount of leaves that were all over the ground and in the pool, I am pretty sure house keeping wasn't therefor the past 3 hours. Checking-in was late but was covered up by late check-out. It is located just 3 minutes from Universal Studios Singapore and the casino at Resorts World Sentosa. There are two toilets in this villa - no bath towels. Amara Sanctuary Resort Sentosa is a contemporary luxury resort in Singapore with 140 5-star rooms, suites, villas, and a mansion, offering unique environments in which to work, rest or play. Overall the outdoors were poorly lit. Yours sincerely, Amara Sanctuary Team. more. For Muslim family, getting food might be a slight problem though there is a shuttle bus to bring us out of the villa. Not a bad experience but the whole hotel requires maintenance upkeep . Well the the property is beautiful and rooms are big but if you are vegetarian it's a strict no .The breakfast is so bad that only fruits and and toast bread and milk is on offer for vegetariansEven after repeated requests to the hotel for the Indian vegetarian breakfast we were not offered anything we were 4 couple with kidsHowever the hotel has good housekeeping and provides bottled water for the guest.Strict no for vegetarians and Indians visiting this hotel. Prices are calculated as of 30/11/2020 based on a check-in date of 13/12/2020. We were surrounded by nature, so it wasnt surprising that there were leaves everywhere. The staff were pleasant and hospitable. Ants were all over it. Brought my family for a staycation in the 2 bedroom Villa from 6-8 Dec 2019 and had the time of our life! In an intimate setting designed to relax and rejuvenate your senses, every moment at Amara Sanctuary is a unique memory. Brings you close to nature. Ants were all over it. We appreciate your time to share this review with us and are grateful for your support. Our guests praise the spacious rooms in our reviews. My third stay at the one bedroom villa. Service was impeccable, room was great, pool and buggy ride was fun! Popular attractions Universal Studios Singapore and S.E.A. From the look of it, its mostly made of canned and frozen food. We are pleased to hear you enjoyed your recent stay with us. Boasting stylish wooden furnishings and large windows, air-conditioned rooms at Amara Sanctuary are equipped with LED TVs. But Im not so sure about that the number of stars after this stay.More, It is disappointing to learn of the shortfalls encountered during your stay. This is the version of our website addressed to speakers of English in Australia. Room cleanliness 3.5 out of 5.0. 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