Search our help centre for help with out web site, Mobile apps or TV apps. same thing here, push home button & just blinks a red light for a while, thats it. Ive unplugged the stick from power and changed HDMI ports then changed it back again. Just the Amazon logo. Everyone should do thisworth a shot and it did not take that long. My newer firestick is still working fine. If your Firestick is completely unresponsive, then you can restart it by unplugging it, leaving it for about 10 seconds, then plugging it back in and allowing it to boot up. I an only get a flashing screen. Amen, I have the same problems with the fire stick. The Alexa-enabled remote uses Bluetooth rather than IR like a normal remote, so it needs strong batteries to work properly. Could it be related? Plus watch STV and catch-up on missed shows (if you live in our broadcast area) My query is can I switch two of the Amazon Firesitcks to see if it is in fact a Firestick issue. I am giving up and just ordered a ROKU stick. Thats the same issue Im havinghave yall been able to fox yalls? Restart your Fire Stick: Press Select and Play on the remote for 10 seconds to quickly restart your Fire Stick. Looking forward to receiving my new ROKU stick in 2 days. Same here, two echo dots and one fire stick all stopped working same day, Alexa said she couldnt understand me at the moment i tried every suggested fix, and went through all the suggestions again and again spending over 6 hrs appeasing 3 different reps who gave up and said my devices were all faulty, right no way, 15% off price of new ones as mine were out of guarantee period, not a chance, because i know three devices do not all go faulty same day same time, i eventually de registered all the devices only to discover none of them will re register, the echo dots saying i am inputting the wrong wifi password when i am clearly not, the fire tv refusing to register saying there is a problem to connecting to Amazon then the tv screen starts moving left to right repeatedly making it impossible to choose try again or cancel, one month later and hundreds of hours spent trying to get these working (i dont give up easily) tried different router, even connected fire tv through ethernet instead of wifi, re installed app, tried app on phone tried app on laptop, different amazon account all to no avail, these devices are bricked, someone switched them all off or bricked, blocked them same day, something fishy is going on here, one thing for sure i wouldnt buy any Amazon devices ever again, they are not to be trusted, if Amazon are unable to get my devices to work and the reps honestly have not got a clue, otherwise i wouldnt be here writing this, strange thing this, isnt it, maybe Mr Putin is doing it. My remote wont turn on the fire stick at all just the tv and volume works. Enter the following fields; first name, last name, create a password, date of birth, I also just put fresh batteries in the remote, just in case. Copyright 1995-2023 All Rights Reserved. Because frankly I dont trust that buying a new remote is going to fix the problem. Step 4: The same idea goes if you are using an A/V receiver make sure you are on the correct input, or try plugging the Fire TV Stick directly into the television to see if the receiver might be causing the problem. Check your TV's HDMI input. All rights reserved. * Windows devices that do not support Wireless Display (WiDi) Thoughts? If you're looking for an awesome TV, read on while we guide you through everything you need to know. There is sound on start-up when Fire Stick first appears on-screen, but not after that. If you are not receiving newsletters, please check your spam folder. I think Amazon put out some shit OS that screwed so many devices. To tweak the settings, you can take these steps: If you're on Amazon Fire TV, simply go to Settings > Device Options > Date & Time and make sure Automatic Time Zone is switched on. I did all the items listed on site. Have a good one. Problem is then I have to disconnect everything else. How do downloads work? Looking for what feels like the ultimate TV but you still want one of the best TV dealsaround? After, navigate to the App & games section to install your application again. Our Services use cookies to provide, analyse, improve and personalise your experience and to show you ads based on your interests. Step 3: Select an app that's not loading on Fire TV Stick.. You have now set up an STV player account and youre signed in; enter the unique 5 digit code that is displayed on your TV screen into the website then click Continue. This cleans up the temporary files stored on its storage and helps you start afresh. Are you still happy with the device, or do you think another streaming dongle might be better? I am fed up. If your TV isn't up to date, you'll be able to download the latest software version, which could restore your . I have a Roku tv in another room and have no problem connecting with it. I cannot get past the installing updates as well. Step 2: Navigate to Applications > Manage Installed Applications. Did you get it to work? Enter the following fields; first name, last name, create a password, date of birth, Use your phone if you can and navigate to the settings menu of the Firestick and select add new remote in the controllers and bluetooth devices tab. All of a sudden both my fire sticks have issues connecting to my network they have been working fine then bang they quit, Mine too and Ive tried everything no help, Ive happily used my fire stick for several years and it has suddenly stopped working. Me too!! 06-07-2021 I cant figure out why. Step 2: Scroll to the bottom of the menu and select Restart. Tried new batteries, pressed select and play, etc. The Amazon Firestick is a great device, but like all electronics, it sometimes has its issues. After wasting so much time trying to troubleshoot my Fire TV stick to no avail, and Amazon customer service recommends I buy a new remote or more updated Fire stick, and reading so many complaints about the new ones being received out there, I dont trust that throwing more money at Amazon Fire Sticks is the smart way to go. The best soundbars 2023: which should you buy? in. Mine works perfect I have 4 but they do an upgrade and screw everything up, Ok mine did this it start update on screen then goes to next screening saying it cant up date and then goes back to up date will not let me go to setting or anything, Any ideas on how to get your firestick to work? If this doesnt do anything, make sure your remotes batteries are fresh since the Bluetooth connection that the Alexa remote uses takes a bit more power than a standard remote would. Tried everything above, not working. I tried every suggested troubleshooting method but nothing worked. Now working fine. The joy of watching TV went away when none of my HULU channels worked without delays and stopping, sooo not worth it. Whats the problem, Roku, Tivo all work? What I have found is that the built in player has this issue. 05:55 PM We'll update you here when there is an official ITV Player outage. - last edited The other, doesnt respond 80% of the time. The real solution here is to stop watching TV for a while and get back to doing something meaningful like accomplishing stuff in my life! What do I do? Should I not buy movies? The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. Top 4 Ways to Fix Fire TV Stick Not Installing Apps - Guiding Tech How to reset or else. I have tried everything, and more, to no avail. STV player is no longer showing on my tv When I search the apps so that I can download it again, it doesn't even show as an available app This is a Samsung model ue32f6200 software version 2127 0 Likes Share Reply 1 Solution JAMES4578 Samsung Maker Options 17-06-2022 05:55 PM in TV @AntS Thanks for confirming, that explains it. I used my Amazon fire tv stick a few days ago and was working fine except it would say connection error message when watching a show. Siftware T-MSMDUEC 1372.2, B6970101/070204, BT-S, 13-01-2021 Remote control batteries are fresh. Step 7: Hold the Home button on your remote for 40 seconds, then release. Mine has been acting up since it updated on Monday, June 27th. Step 2: If your Wi-Fi network doesnt appear at all, make sure that your Fire TV Stick is in range and that other devices arent having the same issue. Firestick Not Working? [2023 Troubleshooting Guide] - Cloudwards Finally, check that your WiFi router is compatible with your Fire TV. Firestick worked fine then next day it didnt. Tried few of the suggestions and none of them worked, My fire stick keeps on restarting on its own, dont know what else to do and I think Ive tried everything, My fire stick came up on the screen and said installing software but it wont install it it goes halfway through the Amazon screen comes up it goes off and goes back to the installation but its not installing anything and I cant go anywhere I cant get it off the installing. Was this answer helpful? Just says fire tv in the screen all day and night. These errors are. Also get buffering, no internet collection, apps not working. A lot of people seem to suddenly be having this problem, The same thing started happening to me yoday. User your remote control to navigate the selection cursor all the way left until you reach the gear icon (settings) and select it. Note: On older first-generation Fire TV Stick remotes, omit holding the Back button. Eventually I will get the frown cloud. I use 5 firesticks. I have the same issues as everyone. AI Voice Cloning Is Coming to Your PhoneHere's Why You Need to Be Careful, Bandcamp Doesnt Need to Replace Streaming to Win Big, Garmin Expands Its Running Watches Lineup With Two New AMOLED Models, UPDATED: Microsoft's Bing Chatbot Has Three New Personality Types, Xioami's New AR Glasses Highlight the Design Challenges Apple Faces, Why All These New AI Chatbots Are Fighting So Hard For Your Attention, Conversational AI Like ChatGPT May Soon Have a Face That Looks Human, TikTok Launches Robust New Parental Controls to Limit Screen Time for Kids, Extra: Why Fire Sticks Show Black Screens. Step 2: If your Fire TV Stick supports the screen-share function, when you hold down the Home button, a mirroring icon should appear if your device is compatible. Hi@Maz6 yes ,the app is available on a Firestick. 0 Likes Share Reply AnneK1 Journeyman Options 13-01-2021 11:50 AM in TV Hi Chris, tv details as follows, not tried resetting the hub, should I? Step 6: Choose Clear cache and Clear data. Be sure you're close enough to the TV and there are no obstructions. In Tv screen only shows Amazon but not working. Scroll to the right and select the option that says My Fire TV. A laser TV is essentially a laser-powered ultra short throw (UST) projector. The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. While youre waiting for this, it couldnt hurt to restart your Firestick device as well. Its also recommended to make sure youre using the included power adapter and power cord. We test each product thoroughly and give high marks to only the very best. Did our solutions help you get past the problem? 08:07 PM You can try restarting your WiFi router as well. I have bought an Amazon firestick which plays ok but it has a different version of player ( 4.11.2 FTV ) my tv version is is 4.1.2, 19-09-2021 It will go to Home Screen and then restarts. Worse than being stuck with a boot logo is being stuck with nothing. I dont know what to do anymore. Very cold and a lot of snow here in PA!!! STV | Help & Support : Troubleshooting - STV Player On your hunt for a new TV, you've probably read up on QLED and OLED technology, but what about laser TVs? I do not have Alexa. I've got a 2020 Samsung Smart TV, the STV app was pre-installed and worked fine at the start but towards the end of 2020, the app stopped working. Then bought a new extender and power cord. [SOLVED] BBC iPlayer Not Working - 2023 Guide - Super Easy Try using a different HDMI port or a different TV. I tried restarting the device and unplugging it from the tv again nothing happened. I think someone is messing with Amazon and their customers. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 2007-2023 Cloudwards.net - We are a professional review site that receives compensation from the companies whose products we review. Sometimes this happens 5+ times at the beginning of a programme but usually settles down, I have tried to reset mine and no luck here. You purchased a Fire TV Stick to watch your favorite content, not the logo! Reset the WiFi. If both devices restart and the Firestick still doesnt connect with the WiFi properly, then go into the Network page of the settings of your Firestick and press the menu button (the one with three horizontal lines) to forget your network. Im worried that my TV is not compatible. in, Thanks James 4578 Guess Ill just have to do without on this telly. I removed the extra extender cable that came with it and connected directly to the hdmi port it reboot and now everything is working for now!!!! having the same trouble. Hi@Maz6 you certainly have the latest firmware. Restart your Fire Stick: Press Select and Play on the remote for 10 seconds to quickly restart your Fire Stick. Uninstall the application by following the steps above, but select the Uninstall option for step 6. My firestick comes on but when I get to home page and try to navigate between items, it takes off on its own and will not let me open any app. There are also speed test apps available on the Amazon Fire TV app store, but we cannot attest to how accurate these apps are. I noticed the difference during that change too. 09-01-2021 Piece of crap, This has just happened to me, I woke up from a nap to find it doing this, My fire stick just so shows fire TV all day and all night cant get it to boot up. sometimes I watch a show and hen I switch channels i have to reboot. Why is Chromecast not showing on my iOS app. Step 1: If your Wi-Fi doesnt seem to be working, first make sure you are connected by heading to the Fire TV Home screen, then selecting Settings, and then Network. Try updating to this through Home > Settings > Support > Software Update > Update Now. * Android devices that are older than Android OS 4.2 (Jelly Bean) Some users reported that BBC iPlayer not working is caused by the incorrect system time. You can get cheaper deals if you sign up for longer than a month but that all . Having the same issues. Go to Home > Settings > Support > About This TV. Help. Step 2: Ensure you are connected to the same Wi-Fi network as your Fire TV Stick. STV Player, TV you'll love for free. I have compared it with Roku, and Firestick does not work as well. I will update findings if I am successful in my trials with this. have noticed that problems have started on over the last 2 days. On your laptop, mobile or tablet,. I think I did all the fixes aboveunplugged firestick, rebooted router, turned off tv and turned back on, pushed the two buttons on the remote changed batteriesno change. Casting content to a Fire Stick from a smart device or computer can require extra work. It really is a great product. I want a refund! Be sure your TV is turned on. Freezes on logo at restart. So Ive been reading about Roku. To pair a remote to a Firestick head in the settings, select the add new remote button, and then hold down the home button on the remote for about 10 seconds. 1000s of hours of shows available only in the app. Very disappointed!!! I have done everything that everyone else has done to no avail. Its still not exactly cheap, but this 77-inch Sony OLED TV is $300 off. Error code PLR-1002. At the moment, hearing implant streaming is available on Fire TV Omni QLED Series, Fire TV Omni Series, Fire TV 4-Series, Fire TV Cube (3rd Gen), and Fire TV Cube (2nd Gen) devices. It seems there are a flurry of the same problems just now. If your app crashes continually or refuses to load, begin by clearing the app cache using the following instructions: Step 4: Choose Manage installed applications. mine keeps restarting completely. If you want to share the content on your smartphone or tablets screen with your Fire TV Stick, you can do so with only a few clicks. Is TV Player down on Saturday March 4, 2023 and not working for you? If your Fire Stick remote isn't working, first check the batteries and try pairing the remote with your Fire Stick again. There are a couple of recommended fixes if apps are frequently crashing on your Fire TV. But, I've had it confirmed: it's no longer possible to support the latest requirements of the STV Player on 2011-2014 (D range to H range) models due to technical limitations, and so it's been removed. @AntS Thanks for confirming, that explains it. The last thing you can try if the Fire TV device is still only displaying a blank screen is to make sure the device is connected properly to your TVs HDMI port. Here are some of the best solutions listed, from easiest and quickest to more complex and time-consuming. A Fire Stick not showing up on your TV screen after being turned on could be due to selecting the incorrect HDMI input. Other apps do update. in, Older Samsung TV. This is a known issue we are currently investigating. It lets hearing implant users hear a variety of audio content. Even tried deleting apps and clearing cashes. The first time I unplugged and replugged it in it let me get to the set up and then just wouldnt connect to wi-fi but now after resetting the router and trying it on another tv (where another fire stick is working fine) I cant get past this screen. I too had issues with my Firestick. I guess its time to scout out alternative streaming sticks. Do they work after the factory reset or does the issue continues? Another common cause is the lack of sufficient power to the device to let it run properly or turn on as it should. Mine started this same thing yesterday. I like the firestick options much better but it will not load. My Fire stick has no sound after I switch from a TV app station to local antenna though the Amazon Recast. What is Amazon doing, outsourcing the problem to China to fix it. Try changing them for new batteries to see if this fixes the problem. You can reset your Fire Stick to its factory settings via Settings > My Fire TV > Reset to Factory Defaults as a last resort. No charge! UE46C5100 - MainBoard has been changed. Step 3: Open the Fire TV app and select an available device. It says home not available. so the stick is pretty much useless. Ugh!! My TV broke so we inserted it to another TV and hasnt worked since. does not work if a change in weather example snow or cold, If the fire stick does not work in Canada with our winters, then please do not sell it here. I have contacted Amazon and they say wait a few hours. Wtf? Do the total did a total reset now its saying fire stick not able to update so it wont let me connect to restore after years of use no problems its all of a sudden Ive reset 50-100 fire sticks before never had this problem. March 1st and my stick says installing updates. There will be a confirmation screen on the website and youll be automatically signed into the STV Player on your TV. Gets to grayed out profile icons. Nope! Fire Stick works when connected directly to one TV but when connected through HDMI hub to be available to other TVs have good video but NO SOUND. Im not even sure where to go to fix this issue. Im having a lot of the same issues posted. Spend an hour of your time and fix your stick. Cookie Info: To find out how to manage cookies, see our cookie policy. Since the Fire Stick itself does not have any buttons on it, the only way to restart the device if the remote isnt working is to unplug it from its power source and let it restart once its plugged back in. And you can watch every minute of any game this weekend for free as part of the inaugural matches on MLS Season Pass. Product features. Amazon suks. Is this true??? If this still doesnt work, then you might want to try restarting the device by unplugging it, or a factory reset if you can control the Firestick from your phone to get into the settings. The channel guides come up. Then stopped within 30 seconds. I have 2 firesticks. Just launch. What is ITVX? Can you watch ITVX for free? | What to Watch Im sick of both of them. Youll need to get online if you want to enjoy Netflix, Hulu, Amazon Prime Video, or any other streaming service. STV Help and Support. If you can't access the Settings menu, hold the Back and Right buttons on your Fire Stick remote for about 10 seconds to bring up the reset screen. Frustrated and really annoyed. my firestick is 6 months old and has stopped working, Ive tried everything. 2nd generation, says check connections, but other firesticks operate fine will not allow me to get to settings . It finally updated. One of your buttons is probably stuck depressed. When you've tried everything else and your Fire Stick is still not working properly, you can restore it to factory settings and set it up again as if it were brand new. Firestick wont load. A Fire Stick not turning on or not working can also be caused by power issues though a more common culprit is the incorrect HDMI input being selected or the TV not being turned on correctly. Upgrade your lifestyleDigital Trends helps readers keep tabs on the fast-paced world of tech with all the latest news, fun product reviews, insightful editorials, and one-of-a-kind sneak peeks. This email address is currently on file. Not have Hulu, Netflix, showtime, discovery and two more apps? Im having the same issue as of 2023 fire stick is not loading. It wont even let me try to reconnect my Wi-Fi. Media streaming services occasionally go down due to server issues or for maintenance. My firestick does not get past the logo then goes blank, thats using a hub but connected directly to TV itll work. It says downloading latest software all to NOT actually download it and start all over again!! How do I activate the STV Player on my TV? - Help & Support I have deleted apps and still screen is interrupted with not enough storage. If you're still having issues, try rebooting and resetting the device. I have new batteries and checked the connection in the back. A saving of $800, you're probably too busy thinking 'huh, laser TV?' From there, click the 'Settings' icon followed by 'All Settings'. Many devices will work even when this setting isnt turned on, but if youre having trouble connecting, clicking on this button in the settings can help sort things out. You can either connect the Firestick directly to your TV or use the short included HDMI cable if you need more space. I had that same issue with fire stick light. Tried all suggestions over 10 times. Yes Amazon Firestick Not Working: 2023 Troubleshooting. Did u get it to work? Firestick appears to be stuck in either reboot or update, How long should this take. * iOS and MacOS devices The Amazon Firestick is a great device that makes watching stuff from pretty much any streaming platform right to your TV a breeze. Youll be presented with a web address and unique 5-digit code on your TV screen. ) in. Ryan Perian is a certified IT specialist who holds numerous IT certifications and has 12+ years' experience working in the IT industry support and management positions. Idk what to do. Did EVERYTHING in this article, nada. I called Amazon and it wasnt any help. https://support.stv.tv/support/solutions/articles/2000007702-which-platforms-are-supported-by-stv-pl Samsung Frame QE55LS03AAUXXU hard disk no content found. Now it constantly crashes and restarts. We should not have to pay for any new equipment if this is an Amazon problem already paid for. Step 4: Follow the on-screen prompts to complete the process. Finally, if either device isnt up to date, it can cause Fire Stick mirroring issues, so make sure to check for updates on both the Fire TV and your other devices. I tried everything and still get only the logo. Please HELP, I bought a new one and after one day its doing it too, Ive had the same problem with both my TVs, after the upload, black screen only so I cant check or make changes, both became black within 24hrs of the update now useless. Im having the same problem and it just began happening last night. Thank you so much! Think Amazon caused it with the update. I tried the fire stick on 2 other TVs and it worked perfectly fine. Lets see, when I go onto a program I want to watch it comes up in the top left hand corner LiveNet error??? is there a way to fix it for good? Using a third-party power adapter might not give the Firestick enough power, or it could have irregular power delivery, either of which could result in apps crashing or the device freezing up. Digital Trends Media Group may earn a commission when you buy through links on our sites. A VPN allows you to pretend you are in Scotland so STV will stream you whatever you want to watch no matter what country in the world you're in. 17-06-2022 Mine too exactly like yours.have you found an answer yet? Please assist. Its also a good idea to try a different HDMI port on your TV if there are multiple. My fire tv asks for registration after several days being registered. The home screen never loads. It wont restart holding select key and pause button, i changed batteries (although its a new remote), I unplugged, it wont stay on long enough to allow me to reset it. Lets look at some solutions to common problems so that you can quickly get your Fire TV Stick back in working order. Nothing is working. No matter what your favorite media streaming service might be, youll need a way of getting the latest episode of The Umbrella Academy or The Boysto your television. Go to Home > Settings > Support > Self Diagnosis > Reset Smart Hub. If still issues possibility support has been withdrawn though previous information was that it was compatible with 2013 sets (which your model is), https://www.digitalspy.com/tech/a484525/stv-player-now-available-on-samsung-smart-tv/ Help guide herehttps://support.stv.tv/support/solutions/articles/2000007702-which-platforms-are-supported-by-stv-pl 17-06-2022 No issues until about a month ago. in. How do we get them to do that? Looking at all these comments they are all recent. 06:11 PM Mine does this when buffering if signal is weak or program first starts I usually fix this by going back 10secs. A working Fire TV Stick is great, but its useless without your favorite media streaming apps. Step 2: Release the buttons and wait 60 seconds before continuing. Step 3: Check to make sure that the Fire TV Sticks power source is plugged in properly. Delete the Fire Stick app and reinstall it. TV Player down with problems, Mar 2023 | Product Reviews How do I fix sound delay on my Fire Stick? The constant rebooting is usually because of the external drive issues. If your TV shows a no signal error message, try selecting another HDMI source via the TV remotes Input or Source button. This tip can also make a Fire Stick run faster if it feels sluggish. https://www.digitalspy.com/tech/a484525/stv-player-now-available-on-samsung-smart-tv/. So frustrating!! Tried the trick of holding the selector button and play/pause button together still nothing. Im curious if youre happy with it? Check your Fire Stick cast setup. The solutions shown on this page apply to all Amazon Fire Stick models. Having issues using iptv Smarters app on firestick 4K : r/IPTV - reddit Step 3: If your smartphone or tablet cannot find the Fire TV Stick, ensure that they are both on the same network and within 30 feet (10 meters). I only have firetv showing up on my screen and been reading for a long time. Loaded just fine. Still wont work. Mine is doing the same thing. The Fire TV logo will show that the device has shut down and is restarting, which is also the sign that you can let go of the controllers buttons. It is very convenient having tested it ourselves, but being a streaming based service there are certain times when TV Player is down with many problems preventing users from watching live TV when they need it the most. I realized it was not my fire stick it was that particular TV so I rebooted my TV and my Fire stick is working fine. Problem solved. Connect to the same Wi-Fi connection with your smartphone or another smart device to see if its working. Select Settings > My Fire TV > About > Check for Updates to ensure you have the latest version of the Fire Stick's operating system and apps installed. Spoke to Amazon. It works fine, I only do not understand the battery drain. Frustrating! 12:20 AM You can watch the video or follow the instructions below: The STV Player app already installed on your smart TV.