When a customer opens the door to anyDunkin'location, the aroma of coffee, donuts, muffins, and bagels is likely the first thing they'll notice upon a morning visit followed by the vibrant orange and pink decor, and merchandise repping the bubbly Dunkin' logo. After working a certain shift for a period of time you become familiar with customers and their orders. This begs the question who stays and who moves onward to donut-less employment? They were a manager who I could totally be friends with, but it was difficult to work with them. To sign up for Perks, visit the Dunkin' Donuts website and click on the Perks tab. Hello, there! One Reddit user confirmed that acrylics, while fabulous everywhere else, are not so chic at Dunkin. It was acquired by Starbucks in 1985. Who can say no to free? So if you're hoping to land a job at Dunkin' Donuts in Florida, be prepared to take a drug test. "It's a little wasteful, but coffee does get stale," Hoffman said. First of all, they teach a couple of different acronyms to their workers. "It was the most important thing to keep track of. If you can sing like her, too, it's a plus. In atip video about how she got hired at Dunkin' over the summer, Molly G explains that she thinks one of the main reasons she nailed down an interview with the chain was because she marked "available" to every day of the week when applying. We offer great benefits, including medical and dental plans with a company contribution. Upvote. Are new Dunkin cups smaller? With teamwork highly needed in such a fast-paced environment, it can be difficult when the locations are understaffed and struggling to manage such a high workload. You have to keep it in the green. TikToker Louise shared some tips for getting a deal at Dunkin'. two tip cups one at Drive thru one on front. I feel like every time I go in the buttons are rearranged. They provide their team members with free coffee and other beverages, as well as food. Is remembering peoples orders. Pisces are so talented they don't even need a last name. Bad idea. Dunkin Donuts Job Interview Tips Prepare answers related to working in a busy environment During your interview, you'll want to stress the fact that you do well in fast-paced environments. I only spent the money from my tips and the change was placed in a jar. Unless your fingers have adapted to the heat, use tongs. You Can Get Free Donuts At the bottom of every Dunkin' Donuts receipt, there's a link to a short survey. Check out current job openings at Dunkin Brands. A TikToker posted a video of the moment he took money out of a Dunkin' employees' tip jar after allegedly receiving the wrong drink order.. Don't worry, though, by the time you remember them all a new month has come and, with it, a new set of products to memorize. Dunkin Donuts employees are the real MVPs when you need your caffeine fix. I know she's pretty controversial in terms of who likes her and who doesn't, but she is kind of famous for nothing (and also a millionaire) so that's pretty inspiring. Former Massillon, Ohio employee Keith Evans told Mashed usually there was one person taking orders, another employee making orders, an employee running the front register, and another one prepping. I might be a little biased since this is my sign, but come on, it's Beyonce. [rebelmouse-proxy-image https://media.rbl.ms/image?u=%2Ffiles%2F2016%2F06%2F01%2F6360035355626560402045124421_sandwich.gif&ho=https%3A%2F%2Faz616578.vo.msecnd.net&s=400&h=0c22e9236fdc58983d6c8336fb0119c276090b2e5c433084fff2aad2ee83cc43&size=980x&c=432786450 crop_info="%7B%22image%22%3A%20%22https%3A//media.rbl.ms/image%3Fu%3D%252Ffiles%252F2016%252F06%252F01%252F6360035355626560402045124421_sandwich.gif%26ho%3Dhttps%253A%252F%252Faz616578.vo.msecnd.net%26s%3D400%26h%3D0c22e9236fdc58983d6c8336fb0119c276090b2e5c433084fff2aad2ee83cc43%26size%3D980x%26c%3D432786450%22%7D" expand=1]. Free coffee They have no reasoning as to why they are taking them from us. Everyone gets divided evenly per hours they've worked, including the assistant and store manager. How should I dress for a Dunkin Donuts interview . The handbook outlines that tattoos must be covered. If free coffee and donuts entice you, then Dunkin' Donuts may be the place for you. Between running around, opening the ovens, and having the bagel toaster in your face, you end up sweating like crazy. We pick on each other and even have fights with the whipped cream. It is important to note all locations differ from each other in the management, customer, benefits, and pay quality. Are dunkin employees not technically allowed to accept tips? That's a lot of coffee and bagels. Don't speak too fast as you will sound nervous. Based onGlassdoorreviews, numerous employees reported having this benefit with many of them stating their Dunkin' location allowed free food and drinks. My advice is to contact the attorney general, and/or labor department in your perspective states. While Dunkin's anti-acrylics stance might make sense a chip of polish in an egg sandwich is a frightening thought the coffee chain also has inexplicably specific rules regarding jewelry, makeup, and tattoos. We also provide: These are just a few of the many benefits we offer to employees. "My mom used to make me change clothes in the garage when I got home," Hoffman remembers. The amount has a huge variations. "Watches and a single ring on each hand may be worn. Individual salaries will, of course, vary depending on the job, department, location, as well as the individual skills and education of each employee. Dunkin' Donuts previously had an employer rating of 3.4 on Glassdoor and 54% of employees would recommend the job to a friend. 11/25/2013. Brice picked us up promptly. This site requires Javascript in order to function properly. Learn how to enable Javascript in your web browser. "Most of our customers are rude, some are pleasant, others neutral," the employee told Reddit. 3.0. Same goes for sugar. Dunkin' Donuts pays an average salary of $77,369 and salaries range from a low of $67,204 to a high of $89,361. It's estimated that, worldwide, around 270,000 people get paychecks from the brand at one point, Madonna was one of them. Their base hourly rate is $10, and they can earn up to $19 an hour. Dunkin and Baskin-Robbins are now operated as distinct brands within the Inspire portfolio. I mean, can it get any better than this? Each pot of Dunkin Donuts' coffee is freshly ground, brewed, and served to you and the rest of America. Rihanna! Do Dunkin Donuts employees get free food? Artificial nails, nail charms or decals are not permitted.". Having an employee-specific bathroom is awesome. The plus side to this: you're usually out at noon or 1 p.m. if not sooner and have the rest of the day to do what you want. So, what's the secret to getting hired at this fun and collaborative restaurant chain? Dress code for employees; Whether Dunkin' Donuts hires felons; If they pay weekly or biweekly; Important information on Dunkin' Donuts pay raises; Starting Pay at Dunkin' Donuts. Place a smile on your face, be polite and always offer a styrofoam cup under their iced coffee. our trucks come tuesdays and every week by sunday, were out of most flavors . HAHAHAHA PUMPKIN TASTY," he wrote on the store's front board, prompting love from customers everywhere. Some people are naturally grumpy and no amount of coffee can fix that but we try and that's all that counts. Only one person tipped and it was a dollar split between four people is .25, addleast I got something , i relate to the baskin struggle! at my location, we have a cup where people can drop tips and a lot of customers also will just hand you a few dollars (usually the regulars). This is a pride point for Dunkin: at the top of their press kit, they proclaim that "Dunkin' Donuts coffee is freshly ground, freshly brewed and freshly served. America might run on Dunkin', but what about those who keep Dunkin' running? This usually gets that customer to start tipping or at least be extremely friendly. currently we have almost a thousand in tips. But I say the usual amount I get is almost a dollar per hour($1/hr). [rebelmouse-proxy-image https://media.rbl.ms/image?u=%2Ffiles%2F2016%2F06%2F01%2F636003538530246141-1959388013_coffee2.gif&ho=https%3A%2F%2Faz616578.vo.msecnd.net&s=59&h=e7b2b2a78ada3eb0a7310cddbd3090dea13281316452bbaafce7014fca065998&size=980x&c=1489804575 crop_info="%7B%22image%22%3A%20%22https%3A//media.rbl.ms/image%3Fu%3D%252Ffiles%252F2016%252F06%252F01%252F636003538530246141-1959388013_coffee2.gif%26ho%3Dhttps%253A%252F%252Faz616578.vo.msecnd.net%26s%3D59%26h%3De7b2b2a78ada3eb0a7310cddbd3090dea13281316452bbaafce7014fca065998%26size%3D980x%26c%3D1489804575%22%7D" expand=1]. Miley Cyrus! ", The shoes Dunkin' workers are required to wear are the talk of the message boards. The vision of Dunkin' Donuts is to be the world's largest coffee and baked goods chain and to incorporate teamwork, effective communication, enjoyable work and honesty in the company's work force in order to get to the goals and objectives to be successful in their mission. 18% of Dunkin' Donuts employees are Hispanic or Latino. For example, even where a tipped employee receives at least $7.25 per hour in wages directly from the employer, the employee may not be required to turn over his or her tips to the employer. The length and number of breaks may vary depending on the store's policy, but employees are typically given a chance to take a few minutes to rest and rejuvenate during their workday. Rep. Christopher Blazejewski says most Dunkin' Donuts tips don't go to employees On June 5, the House overwhelmingly passed a bill, H7566, intended to prevent employers from taking a cut of. My store manager takes the tips when she works the floor in the morning but once more people come in and she takes her headet off she isn't technically working the floor so she doesn't have us divide those tips to her. I made myself a deal one summer. Speaking from personal experience. The company has a strict policy against employees using drugs or alcohol on the job, and they conduct regular drug testing to enforce this policy. You have a very small amount of time to get each order out and there's usually a line out to the road," she says. I almost had 6 bucks today but i used it to pay a customer out of pocket for a refund. The coffee and donut chain cites their "health and sanitation policies" as the reason for this decree, which we could see a case being made for. "They were made at a factory every day and then transported to our location," Henderson-Adams says. According to Dunkin' Donuts' press kit, if a pot of coffee isn't' used within 18 minutes yes only 18 employees at Dunkin Donuts will discard that . It really just depends on the customers and how much they are willing to tip. This is clearly the best one. I'm done with DD! We offer great benefits, including medical and dental plans with a company contribution. And then they don't even financially compensate you for being an assistant manager. Dunkin' Donuts emphasizes leadership and teamwork in a cooperative environment to get the job done. Free samples are available to try for the new products. Although many reference the free food and drinks as a pro, multiple reviews suggest being overworked, while only making between $9 and $13.75 an hour. Dunkin' Donuts - decline in donut quality complaint! Can he take my hrs and or days away for not getting a food protection certificate? It varies. once a shift ends, someone does the tips. I've been working at a dunkin donuts in smithfield for 2 years, and we just got out tips taken away tuesday, feb. 10th. One minute is considered too long to get an order out to a customer, so employees sometimes ask a customer with a larger or more difficult order to pull up to avoid getting behind, a trick that allows the clock at the window to restart the time as the next customer reaches the window. I do my job great and we get no tips either. How many hours do you work each week? In a Reddit post about working at the franchise, one employee said that they often had rude customers, though they didn't specify whether the customers were older or younger. Hourly 40hrs. You do so much for the company and get 9.50 per hour. Everyone was on edge and you have to get every order right," Henderson-Adams says. If you're looking to keep busy, it seems like Dunkin' can certainly meet that request. "I had one who was very on top of the timer for the drive-through and everyone would be super on edge because of it. That white polo is layered under the brown apron, and topped with the visor and, these days, a mandatory mask (there are branded options, of course). [rebelmouse-proxy-image https://media.rbl.ms/image?u=%2Ffiles%2F2016%2F06%2F01%2F6360035388097775881097968482_dealing%2520with%2520customers.gif&ho=https%3A%2F%2Faz616578.vo.msecnd.net&s=930&h=9b51df325ad7810be0d9da0c3ceab308c335eb2c09e09ee39004324c3197f61d&size=980x&c=3130983020 crop_info="%7B%22image%22%3A%20%22https%3A//media.rbl.ms/image%3Fu%3D%252Ffiles%252F2016%252F06%252F01%252F6360035388097775881097968482_dealing%252520with%252520customers.gif%26ho%3Dhttps%253A%252F%252Faz616578.vo.msecnd.net%26s%3D930%26h%3D9b51df325ad7810be0d9da0c3ceab308c335eb2c09e09ee39004324c3197f61d%26size%3D980x%26c%3D3130983020%22%7D" expand=1]. Often working with the same crew of people, she estimates they helped close to 50 people in a matter of two hours every morning, serving them anything from an iced coffee to a dozen donuts, allowing for an extremely busy and hectic morning. Pantelides admits she was a strict manager during her time at Dunkin', but says it usually depends on the manager. Dunkin Donuts is an American chain of coffee shops that originated in Quincy, Massachusetts. A Dunkin' Donuts employee's TikTok about a customer's attempt to "pay it forward" has inspired a number of responses. When I was hired I started at $9.00 an hour plus tips. Submit a complaint and get your issue resolved. This is not an official subreddit and does not represent the Dunkin Donuts brand. [rebelmouse-proxy-image https://media.rbl.ms/image?u=%2Ffiles%2F2016%2F05%2F25%2F6359974070369078192046602543_donuts.gif&ho=https%3A%2F%2Faz616578.vo.msecnd.net&s=345&h=f5a6ab46467ddde2617d51cd93f33f63aa1a095b1ff5944aca8dd964b1fa3b1c&size=980x&c=1717068091 crop_info="%7B%22image%22%3A%20%22https%3A//media.rbl.ms/image%3Fu%3D%252Ffiles%252F2016%252F05%252F25%252F6359974070369078192046602543_donuts.gif%26ho%3Dhttps%253A%252F%252Faz616578.vo.msecnd.net%26s%3D345%26h%3Df5a6ab46467ddde2617d51cd93f33f63aa1a095b1ff5944aca8dd964b1fa3b1c%26size%3D980x%26c%3D1717068091%22%7D" expand=1]. No. The owners should be required to learn Management 101 before they can own stores. Traditional and Roth 401 (k) with a company match. "It's a lifestyle when you're not working there and you're on the outside and can actually enjoy it, but on the inside, it's hell," Henderson-Adams says. Whether you're more of a Miley or a Hannah, you hit the jackpot in the celebrity-zodiac-sign-twin lottery. Dunkin' demands either khakis or jeans, with an emphasis that seems consistent across chains on no black jeans. I am just a crew member. I hope someone can help me figure this out! 18% of Dunkin' Donuts employees are Hispanic or Latino. 3 / 13 Dunkin' Donuts The Coffee is Seriously Fresh 8 answers. I've complained to DD but no one has responded. I like to leave tips, most of the dunkin's employees deserve it. Unless they pour it out, which they might do if they don't care about speed, you are getting one cream. But I say the usual amount I get is almost a dollar per hour($1/hr).And for those who wanna know a free cheat to get tips as an employee.Is remembering peoples orders. 10% of Dunkin' Donuts employees are Black or African American. You get them your first . If you do forget your tip (or they didn't collect tip until after you left), they'd take the money and put into a small back, label your name, and staple it so you can get your tip money the next day. This article has not been reviewed by Odyssey HQ and solely reflects the ideas and opinions of the creator. Is it that the black would clash with the brown apron? Dunkin Donuts Interview Tips . So you work your butt off so the associate can take all the $ you helped them earn. I dont usually spilt my tips. The tips are added up at the end of the day, and the money is divided equally among the crew members. "One of the rules that I thought was kind of comical," Hoffman began, "was that only more 'senior' crew members could prep and put together the breakfast sandwiches." I am a single mother of two and every cent helps. Henderson-Adams told us she often worked six days a week during the summer, up to 60 hours, beginning at 6 a.m. To make things even more stressful for the employees during busy mornings, the drive-thru window is timed at 35 seconds, saysPantelides, who often looked at the timer as a challenge. If you've ever worked for a large chain of any sort, you know that they don't leave much up to chance when it comes to training. But the tactics they outline for how they handle romances that develop over the Coolatta machine are rather odd. PS - I used to work in a cafe when I was in high school, and we had a small tip cup too. One thing Henderson-Adams and Pantelides agree on is that they were able to work alongside all different types of people with diversity among the employees in each location. According to the handbook, they must be black, rubber-soled, and closed-toe. You cannot clock in more than 5 minutes before work. Once a member accrues 200 points , they receive a free beverage reward for any size, redeemable at participating Dunkin' restaurants. Remember those donuts? Well it sounds like you started out really good I work in Maine at dunkin Donuts and have worked for the company off and on sence 1997-now 2009 and still make 7.75 an hour and have two kids at home. But, if you were to look, you might notice they're always pretty bare. Lastly, some franchises have onsite gyms employees can use. Employer Summary Dunkin' Donuts provides free or reduce-priced food to employeee. Always ( or almost always) try to say yes when they ask you to come or cover for someone. If you store your apron in your car, keep air freshener on hand and keep those smelly things in your car vents. Who wouldn't want to experiment with different syrups? On an average day, I'd get about 50 cents to 2 dollars. They came iced, sprinkled, powdered, and filled. I also think it depends on who the owner of the store is, and if they want to deal with state on our tips. The bad part about this is if you do not eat it during your shift while you work, you cannot take it home. I usually go to Brooklyn CT Dunkin Donuts as they are the most polite, efficient and best Dunkin Donuts . Although Dunkin' practically guarantees the 18-minute standard, there's no way to ensure every location complies. The answer is yes, Dunkin' Donuts does drug test in Florida. I mean, who wouldn't want to wear jeans to work with sneakers? It sounds as if the management is pocking the tips, get a hold of the Attorney Generals Office or the EEO in your area and make a unanimous report. Long! Let me go stand under the hand dryer for the next 20 minutes. 64% of Dunkin' Donuts employees are women, while 36% are men. For example, a Turkey Sausage, Egg & Cheese sandwich from the company can easily be traded for a Ham,Egg & Cheese sandwich by simply putting ham instead of turkey sausage on the sandwich, and a Power BreakfastSandwich is just a Veggie Egg White Omelet with turkey sausage. In search of the authentic Dunkin' employee experience, we did a deep dive into the employee handbook, the depths of Reddit, and spoke to former employee Caroline Hoffman, who worked at Dunkin Donuts in Parma, Ohiothe summer between high school and college. As we've pointed out, working at Dunkin' can be stressful. Dunkin' employee Bryan Johnston uses his TikTok platform to showcase a day in the life of a Dunkin' worker. It's inevitable. I work for Dunkin' Donuts and this is my receiving tips from a dunkin that takes the money straight out your paycheck. Zelienople are not giving the tips to the employees general manger is keeping the tips. I work a shift for 3 hours on New Year's Eve and another 3 hour shift during a snowstorm the following weekend. I work at two locations, at one thats usually short staffed, I can make $10-$15 per 6 hour shift because theres less workers and its location is a bit wealthier. I had gone through the orientation class and completed all the videos, following this I started my floor work. Namaste during the work day? Qualified Dunkin' employees are eligible for free lunch and snacks, but not every staff member falls under this category. "Ice and water and lids and wax paper and bags will kill your a** without em." And please wash your apron every once in a while. Depending on the location and due to all Dunkin' Donuts being franchise-owned, the starting pay varies somewhere between $9 to $10.50 an hour, on average. The average pay at Dunkin Donuts depends on the job position and how many hours you work. Create an account to follow your favorite communities and start taking part in conversations. 21 Things You Didn't Know About Working At Dunkin' Donuts, The Best Celebrities That Share Your Zodiac Sign. ", Complaints about upper management are frequent in Dunkin' reviews. Reddit and its partners use cookies and similar technologies to provide you with a better experience. "We throw out so much food at the end of the day," Johnston said in . At my dunkin, where we take orders on the computer I can see the car that pulls up to the speaker through a window. Elvis Presley! From harassment complaints to issues with district management and corporate (per Indeed), many employees have found their higher-ups to be difficult, with one reviewer stating, "No breaks allowed, overworked and under staffed, upper management doesn't help or care about individuals/individual stores in their franchise.". I would not suggest for anyone to work there unless you like being treated like you are subhuman ###. Retention of Tips: A tip is the sole property of the tipped employee regardless of whether the employer takes a tip credit. Adam Taddi, an 18-year-old employee from Portland, Maine, explained his viral signage to The Boston Globe: "UH OH SPICY! 13 Comments. I love dunkin donuts..we dont have them around me i can only have it when i make a trip to chicago :( Based on my experiences they do the same thing any other fast food employee does and i have to . Ordinarily, Dunkin stores have two entry-level positions: crew member and baker. Henderson-Adams isn't the only one who says the mornings are rough for employees. Employer Summary Although Dunkin' Donuts is a staple for New England, not many know what really goes into making your medium iced french vanilla extra or your bacon, egg and cheese sandwich. Sandra Bullock! If you like cleaning then this shift if for you. Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful . You should be over the moon to share a sign with him. "We had to purchase a very, very ugly and specific shoe for the job. Lawyer's Assistant: Are you hourly or salaried? 64% of Dunkin' Donuts employees are women, while 36% are men. Dunkin' Donuts pays an average hourly rate of $37 and hourly wages range from a low of $32 to a high of $43. Next time you go to your neighborhood DD, try a blueberry muffin with cream cheese instead of a bagel. [rebelmouse-proxy-image https://media.rbl.ms/image?u=%2Ffiles%2F2016%2F06%2F01%2F636003534767493833-1984876149_dancing.gif&ho=https%3A%2F%2Faz616578.vo.msecnd.net&s=454&h=1b3f108dda25728d676b582b2865ceeb1af76b71552c12505afdf222361ed1c7&size=980x&c=789058575 crop_info="%7B%22image%22%3A%20%22https%3A//media.rbl.ms/image%3Fu%3D%252Ffiles%252F2016%252F06%252F01%252F636003534767493833-1984876149_dancing.gif%26ho%3Dhttps%253A%252F%252Faz616578.vo.msecnd.net%26s%3D454%26h%3D1b3f108dda25728d676b582b2865ceeb1af76b71552c12505afdf222361ed1c7%26size%3D980x%26c%3D789058575%22%7D" expand=1]. There has to be something that can be done about this. Employee Discounts- It is a myth that Dunkin employees get to have any food/beverage item for free, whenever they feel like it. No. I agree with her. 6 hours granted a 15 minute break; more than that granted a 15 and a 30 minute break. It's estimated that, worldwide, around 270,000 people get paychecks from the brand at one point, Madonna was one of them. And as we've established, Dunkin's is in many ways oddly specific. Can you date co-workers? Sometimes they'll even bring gifts or sweets, or even dinner if you work a really late shift. Mashed recently spoke with former employee Courtney Henderson-Adams, whoworkedas a crew memberon the morning shift at the Piney Orchard location in Odenton, Maryland for a year and a half. For more information, please see our "They expect you to work these long shifts and there's no work-life balance, at all," she says. Iced chai tea latte (medium) at Dallas Love Field, TX, Dunkin' Donuts - terrible treatment of employees. Not all reviews were negative though. While on-the-floor training seems to vary, we were surprised to learn that the general consensus seems to be to start newbies on iced and hot coffee first, and encourage them to focus solely on those basics for their first two shifts. Answered October 18, 2022. If you order more than three orders of hash browns, I will be judging you. All Dunkin' Donuts beverages are at no charge while on duty? For the most part, the first time I do it the customer will tip up to 10$ and then move down to a dollar (which I completely understand because $10 tip everyday is expensive as hell). Anne Hathaway! For thousands of customers who stop into a Dunkin' Donuts over the course of the day, dropping a little extra change into the jar next to the cash register is a gesture barely worth noting. Employees are also able to earn tips, which are added up at the end of each shift and divided between the workers. 409. And for those who wanna know a free cheat to get tips as an employee. The morning employees are extremely efficient which is really important when you have class in the AM! Thank you. We will mostly . The handbook goes on to outline: "Nail polish is limited to natural colors and may not be more than " long from the tip of the finger. "I loved the craft of making the coffee, as well. Given you still end up cleaning both employee and customer bathrooms, at least you don't share one with the general public. This comment was posted by a verified customer. You don't have to be friends. Report. The hours for a full time is 40-45. I have always worked two jobs so juggling two work schedules has become second nature to me. Do Dunkin Donuts Get tips? There are people of all different ages and work experiences with different ideals and living situations in one place. I have learned to have Dunkin' Donuts specific clothing that I only wear there because of the smell. As someone who has worked every shift under the sun, I have lost the ability to prefer a specific time of the day. It's not all painful. Just one of the biggest stars of the 1950s, no big deal. If they're crabby about not getting your forty cents, I would just start going somewhere else for coffee. Seems a bit uptight, since not only did Dunkin' make Skinfo's list of most tattoo-friendly employers, but they also celebrated National Tattoo Day last summer with a line of their own temporary ink. ComplaintsBoard.com is a leading complaint resolution website on the Internet.