Make one of a kind wedding invitations, graduation announcements, photo gifts or shop fine art and home decor from independent artists. Still nothing. I designed a test evite to myself and the heading on the first page said in large bold letters,"guest", not the recipient's name. is the what they will see or will it be replaced with their name? Poor customer service Mint Mobile was great back when it was called Mint SIM. Pathetic. Customer service is good. I reached out to them multiple times and the customer service representatives are useless and keeps giving me excuses. And the Minted process allows you to confirm your order and customizations before it is printed. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Minted Customer Service. The website is free to use and generates money by suggesting products and services to you (they get a commission when you, for example, open a credit card they recommend). Can't get any response from customer service. We received them very quickly. They did a great job editing my invitations after they had arrived with my fiancé’s surname missing due to … This year, two dozen people wrote me to say it was the best card they have ever seen, ever! Give me my credit now. Contact Mint Mobile customer service. I ordered 100 holiday cards. However, the envelopes were lined with the wrong color (rose gold instead of silver) and it really did not match our wedding invites at all. Overall, Minted has been a great experience, especially their Customer Service department where they care about quality and their team. Recommend! I very highly recommend minted to everyone. I asked for a supervisor and the supervisor was busy and needed to call me back. Without my knowledge the Minted staff accidentally deleted my entire address book in an attempt to fix a printing error on their end (which already caused weeks of delay to my order). 219 reviews of Minted "I have used minted for many years and have the most amazing cards for holidays and invitations! Absolutely horrible. Now 12/21 and likely not going to be met. Today is 12/21 and they still haven't arrived 4 days before Christmas. Only after I paid $130, did I receive an email saying that it would be delayed. I am now trying to cancel my holiday card order of $260, because it's been 12 days waiting for the cards and there is no end in sight. This is my third review and I am totally disgusted with them. I was really hoping for something joyful this year and feel stupid for trusting Minted. Browse Invitations prices, photos and 1954 reviews, with a rating of 4.5 out of 5 (I’m … I've been a loyal customer for several years averaging $500-600 per order. We had multiple proof changes, and each time there was no grief or issues from Minted, just plainly great service and delivered in time just as they promised! ... Customers who would like to contact their Customer Service team with questions, concerns, or complaints can do so by phone at 888-828-6468, or by submitting them directly to … Minted's support and acknowledgement of its independent designers is the reason that I choose Minted over similar quality products offered by others. Mint was a tremendous startup and had great customer service. It now says estimated delivery is Dec 24th! Will never order again. After looking at all these reviews it looks like we all are having the same issue with this Minted. I looked at several sites for a holiday card, and selected Minted as I liked one of their designs for my intention. Oh well, they will be new years cards instead, Gain trust and grow your business with customer reviews. They turned out AMAZING! What Is Mint Mobile? I did not receive that email, I even checked my junk folder. First and now last order from Minted! This year, my family was early for the first time in taking our annual Christmas Family Photo Shoot which we've been doing for the past 34 years. This offer is completely meaningless and useless - it is now too late to try to order from another company. Consumers satisfied with Mint most frequently mention credit cards. Do not use! That was April 16.2020. Unacceptable! The Minted Design Challenge. Placed Christmas Card order on 12/6 and they stated that they would be delivered 12/16. I selected a printed lampshade by Lehan Veenker. I never thought we would be scammed by them after spending thousands over the years. I notified them in November and Dec 8 we were suppose to get a credit. The last few business days they have left us on hold for hours with no answer. So 2020. Even with Covid-slowed U.S. Mail, Minted got my photo cards to me fast. Absolutely love image, quality of paper and printing, and will absolutely shop Minted again. The Class of 2018 Event: 15% off grad cards & gifts. I won't be able to mail out my wedding invites in time. Minted is just unreliable and not worth the price. There is- in very small grey print at the bottom of our card- some other family's name. Minted ranks 152nd among Printing sites. Within two days I was at framer. Great experience with customizable calendar. This is the fourth or fifth year I've counted on Minted at the Nth hour and they've never let me down. Camille, we’re so sorry for this experience and want to make this right. At Minted, all that matters is good design. I have no faith at this point that I will get Christmas cards out or have wrapping paper to wrap gifts (unless I go out to the store and buy whatever is left and that no one wanted). They still haven't arrived. People call me to ask who I use for my cards all the time. I ordered a print for my Mother in-law and it has been over a month. | Read 1,321-1,340 Reviews out of 1,355 What good are Christmas cards if I can't mail them out until after Christmas? The designs were amazing and easy to interact with, the designers responded quickly and showed they cared about the accuracy of their work, and they shipped to my house in under a week! Quick turn around too! Xmas cards printing was not correct. There has been no apology, no updates, just when I check online do I see that the order is delayed. I would say no, not possible. After the poor review I was contacted by Minted and had some email correspondence with the Customer Service group. Amazing customer service! The quality of the products is by far the best ever. After numerous failed email inquiries, several falsely promised delivery dates, and failed attempts to reach customer service by phone, I finally received my order with a followup apology and unsolicited refund. We uncover design genius through ongoing design competitions. It's 12/15/20 and I still don't have my cards. A free inside look at company reviews and salaries posted anonymously by employees. It’s disappointing to receive such results when we expected better. I thought that was a long time, but I still placed the order. Minted is a joke with their customer service. Terrible experience with Holiday Cards. Very happy. They want me to place another order, they simply refuse to fix the current one. Will be disputing with my credit card company first thing tomorrow. United States Mint was first mentioned on PissedConsumer on Aug 02, 2017 and since then this brand received 37 reviews.. United States Mint ranks 65 of 1121 in Governmental Organizations and Politics category. Contacted Minted through their email system. Highly recommend. Worst customer support I have ever had… Worst customer support I have ever had the displeasure to experience. To find more information about reviews and trust on Sitejabber.com please visit. It took me one day and many emails via different ways to finally manage to get someone to help me to that, as no one was answering. Now, customer service is awful. Jobs. Like call Walgreens and strike a deal to print if you cant get your operation going. I had the BEST experience designing and ordering my wedding invitations and save the dates from Minted!! Especially now, during COVID-19 challenges, I appreciate that I can support individuals as well as the company that supports them...& I loved the design of the latest product that I purchased! This has been unbelievably stressful. Will be back next year for sure. Contact Minted in San Francisco on WeddingWire. My order was placed on 12/2 and I paid "RUSH" delivery fee. The delivery date keeps getting pushed back. I ordered Save the Dates, they were delivered totally wrong (including the printed envelopes), and have spent 3 days and COUNTLESS HOURS on hold with your useless customer service department. I ordered 70 thank you cards with custom text. Minted is hands down the best place for print products. Customer Service. How many stars would you give Minted? I was hesitant to go with Minted at first just because they were more expensive than other places that I was looking. The are quick and amazing. Beware! Every day minted website showed "we are producing your order" and kept delaying the delivery date. Everyday I log in to check my order it continues to get delayed. Been a few weeks and have no real delivery date. This company is horrible and I will never use them again. Mint ranks 2nd among Personal Finance sites. Budgeting with Mint, Mint reviews, Intuit Mint Support Number, Mint Customer Service Unlimited credit scores You can check your credit score as many times as you want absolutely free, and get tips from out mint experts to improve it. We ordered our save the dates and honestly we were really nervous to order something like that online and creating it ourselves. I ordered a customized calendar with my own photos for mine and my partner's anniversary and I am so happy with the result. I ordered my Christmas cards on December 2nd and paid for rush shipping (2-3 days). They really must be under new management as we believe we have been scammed by them as they have done to others. I wish I had know this earlier so I could have went with another company. I placed an order for 85 holiday cards 11/27/20. 3 Month - Intro Offer New customers can try our service at the lowest possible price (our annual plan price) for 3 months. Instead they ask me to send happy new year cards. High quality prints and relatively fast turnback time. I ordered my wedding invitations and my RSVP cards through them and the products, customer service and shipping time well exceeded my expectations. One can Google a better deal. They just keep pushing out the date. I couldn’t be happier! Now my estimated deliver for my Christmas cards is Dec 22nd and its the 18th today... again I paid for rush shipping. I tried emailing them- no response, I am on hold now, and it seems like they are not even staffed. Their website interaction is unacceptable. I have ordered cards from Minted every year for the past 4 years. They want the customer to do the work to correct their problem. Your experience matters. I wouldn’t recommend purchasing from Mintt! The overall rating of the company is 1.7 and consumers are mostly dissatisfied.. Haven’t heard a word today! Minted has a consumer rating of 1.63 stars from 104 reviews indicating that most customers are generally dissatisfied with their purchases. They keep suggesting a different solution when I wanted to switch from Mint Mobile after noticing a drop in call quality for weeks now. I will be writing a horrible review on every review website I can find in an effort to make sure you don't treat any other bride's (or anyone else in general) the way you have treated me. I got the print but nothing to actually hang the print on..Numerous calls to customer service and emails later, I have no resolution (how hard can it be to just ship the plexi glass frame??). They sure did promptly charge my credit card though! They haven't shipped yet. I was on hold for 30 minutes on several calls and up to 1 hour on another. Such a disappointment! Today is July 2,2020, and I still have NOT received my bars. But a 6-week order process, and the lack of reliability on the part of Minted, make it unlikely I will patronize this business in the future. Well long story short, not a great idea cause you can't find the right weight of paper or the color! Loved the cards we got! Overall a great experience, will use again! Website was down for 2 hours when trying to order, Now it's 7 days, one week after making me miss my deadline for mailing out my, Order holiday cards 11/30 and they still haven't shipped on 12/11, Waiting and waiting with no customer service, Received wrong merchandise. It's now 12/11 and my online account shows EST DELIVERY 12/14/2020 and that's if it doesn't get pushed back like it has been since 12/9. Never spoke to a person. I placed an order on 12/6 with an estimated delivery of 12/18. At no point during the process did Minted even mention delays. Ordered 2 Fillmore Duffles on Oct. 27th to get ahead of the Christmas rush. The finished product is wonderful. I spoke to someone from their customer support who said they would be able to mail out new envelopes that would arrive in 3 days. Like other reviewers, I am frustrated by Minted's handling of this data breech. Mint Mobile is a mobile virtual network operator (MVNO) that offers … Ordered our wedding invitations from Minted, which arrived in Canada within 1 week of placing the order (including design approval!). The customer service was so kind. I was hoping to get the throw pillow as pictured in their website as part of their Welcome Kit. https://bestcompany.com/personal-finance-management/company/ My order of 120 holiday cards was to be delivered on 12/6. This bites. I just want my money back and to tell them to forget it. The design was beautiful, clean, and classic. Recent recommendations … I ordered a print with a plexi glass frame and wall hanging hardware. We’re in this together! This is unlike them. What a joke. The def will take advantage of it. They turned out AMAZING! No option to leave a message. I ordered and received my piece promptly. They should have communicated to their customers 2 weeks ago letting them know what was going on and given customers the chance to order from another company at that point. Minted is a company that we've ordered various lifetime milestone cards from. Nothing was stated that shipping would be delayed due to COVID when I placed my order. It's now 12/18 and the estimated delivery date on my cards keeps getting pushed back. Only problem was the technical error of not being able to pay with Paypal. Claim your listing for free to respond to reviews, update your profile and manage your listing. We ordered holiday cards on December 10th. Reading these reviews, it looks like I'm not alone. Originally my order, which we paid for expedited shipping on, was scheduled for 12/17 delivery. Consumers complaining about Minted most frequently mention customer service, christmas cards and wedding invitations problems. They had no problem charging me $358.00 for such terrible service. I sent out all of my invitations and half of them got lost in the mail. Will definitely do business with them again if I ever get a chance! I tried to call customer service several times. I’m completely out $230 not to mention the wasted time dealing with Mintt. If it's going to take Minted 2 weeks + to print and ship out Christmas cards, then they need to make that known up front instead of AFTER you've placed a $200+ order. Initial Minted complaints should be directed to their team directly. I was sent an email notifying me that my name, phone number, password, and home address had been leaked from their system. Minted, LLC is an online store that offers wedding supplies, holiday supplies, baby … I wrote several emails to their help center. Is there a minimum for the order to make it actually worthwhile and cheap? Came much faster than the website said they would. This company has no operations process for scale. BUYER BE WARNED! to reach us by phone: Within US: 1.888.828.6468 | Outside US: 1.415.528.2708. phone hours of operation: 7am-5pm PT Mon-Fri | 8am-5pm PT Sat-Sun. Intuit is renowned for their horrible customer service. I wanted to provide an update on my order and review from December 13th. Oh. I have been "guaranteed" both ship and arriving dates- and NONE have happened. Designers submit, and the Minted community votes to tell us what to sell. I get an email on the 15th saying it's a delay and they will refund my shipping. I still don't have my cards or wrapping paper on 12/23 after being assured that my package would arrive first by 12/22 at noon, and later at 12/23 at noon. I received an email on 12/19 saying they are having delays and I can cancel my order for a refund. Mint is free but here are things you should know. I will never order from them again. I get nothing but compliments from everyone! I called to find out what occurred and was told they sent one email informing me that the frame was not available, and then did nothing. I love their products, but this hurt to my heart makes me unlikely to buy from them in the future. I also placed an order on 12/6 and paid for expedited shipping was suppose to be delivered on the 12/16. They send an email during each step of the process. My order was over $100, so I wanted to cancel the order(no longer want these cards-since there is no time frame and I needed them urgently) was told they will refund $13 and some change. Will definitely do business with them again if I ever get a chance! I even signed up with MINTED MORE for the first time this year. We ordered our save the dates and honestly we were really nervous to order something like that online and creating it ourselves. I ordered several state silver bars from the Federated Mint, after they ran a full page ad in our local newspaper. Today is 12/22. They now will not be shipped out for the holidays. I'm beyond angry. I can't say enough good things about Minted. It's so upsetting. You can find contact details for Minted above.. ComplaintsBoard.com is an independent complaint resolution platform that has been … I also spent an hour and a half on hold trying to get in touch with someone from customer service and they never picked up the phone. Terrible service and highly questionable their rep could that with your personal account. It's the demo name on the card. I couldn't find that. 15% off after countless emails and calls to them to fix my addresses. Join the 1,355 people who’ve already contributed. 215.00 now. Still with no estimate of when it will ship! I asked them to simply change the frame and send it out, they refused and said I had to reorder. Overview. Follow up on review from December 13th about poor Customer Service. I ordered a personalized photo puzzle. 20 Minted reviews. Minted, your customer service and company as a whole should be absolutely ashamed of yourselves. They are now owned by Intuit who owns Quicken. Some of the editing options were worthless, and the preview for the return addresses and addresses is so small it is of no help. 3 weeks, still waiting. Just as I had hoped. ! I ordered Christmas cards and wrapping paper on 12/8 and paid for rush shipping with expected delivery on 12/17. They clearly didn't want to lose their business to their competitors and would rather just ruin Christmas cards for their customers. :-). I took the family photo on Dec. 25; chose a beautiful design (it was tough to make a choice from so many good ones) and entered recipient addresses online on Dec. 26; received, signed, sealed, and stamped my Happy New Year cards, and mailed them on Dec. 31. Almost 200.00 later and I just checked the process of the design. Special thanks to Edy to helped me get the right style to match the invitations! The companies return/warranty/refund policies are below standard. Excellent Customer Service by Minted’s Print Quality Team… Jade and the rest of the Print Quality Team ay Minted.com provides excellent customer service. Minted provided wonderful selections and spectacular service! We will be requesting your contact information privately so we can follow up on this. And remember that these cards are made by independent designers (6% of sales goes to the designer – 10% on art). Yesterday, after posting a negative review I was promised a reply to get to the bottom of their mistake. Turn-around was faster than predicted, and I am happy with the quality. I highly recommend them. I haven't seen the updated version yet, but for now, they've certainly earned my continued business (and an amended 5-star review) with their hyper-responsive and accommodating customer service. So for another 25.00 they will stop the order and reprint with the correct name. Minted has the most outstanding and PROMPT customer service. Mint has a consumer rating of 4.06 stars from 95 reviews indicating that most customers are generally satisfied with their purchases. The U.S. Mint is determined to provide you with a delightful shopping experience. Ordered holiday cards from Minted. Customer Reviews are not used in the calculation of BBB Rating. Products used:The cards and pre-printed envelopes. Reviews from Minted employees about working as a Customer Service Representative at Minted. Overall, Minted has been a great experience, especially their Customer Service department where they care about quality and their team. It was my first time ordering from Minted and I had pan to order again. Minted ranks 161st among Printing sites. Is there no stop-gap check when this very tiny, hard to see field doesn't get filled out? Learn about Minted culture, salaries, benefits, work-life balance, management, job security, and more. It's no wonder that most of the cards we have received this year are from Shutterfly. I have called customer service which can take up to an hour each time. Quick turn around too! They did refund my shipping cost and offered me a 35% discount, which I do appreciate. I have talked, emailed, live chatted with various costumer service reps ALL who have told me false information regarding when I would receive my order. Bottom line, no one send Christmas cards AFTER Christmas, and now we might not even be able to use them! The order arrived without half the envelopes. We use cookies for analytics, personalization, and ads. Next year I am sending digital cards. BBB accredited since 1/10/1986. Cost approaching $300. I placed my order on 12/10 and paid extra for rush shipping. I’ve used Quicken since 1984 (On an IBM XT and an Epson dot matrix) and Mint since it was beta. After that, I bought envelopes through a different vendor so I can send the cards. I have been a loyal Minted customer for years and really love their products. If you want your holiday cards in time don't use them. Please keep an eye out for a direct message shortly! However, this year, I am beyond disappointed with the level of service (or lack thereof) I have received with my annual holiday card order. It is Dec. 4th and I still have not received the bags. And they looked fabulous. United States Mint: Terrible customer service! I was very specific about the cropping for each photo while putting the calendar together on the website and everything translated over from web to print seamlessly. I was told by the Priority Service Team that my cards would be here today. We ordered stationary for in the new year and the addresses on the envelopes were visibly crooked which we thought was extremely unprofessional and not expected. It is now 12/17 and the order is still being processed and the delivery date is pushed out to 12/22. Too many places to order cards from next year. Decided not to even order with them as I don't want to redo the back, and then worry that is not what is going to be printed. I never imagined it would be this bad. Awesome quality paper and printed envelopes were gorgeous! They're not even responding to return requests. Minted makes sending holiday cards almost painless. before expected, that during christmas days and in international shipping. Minted.com Reviews ( 1 Review ) Website: www.Minted.com . Loved the option of FREE recipient address printed envelopes matching our invitation design. - See 738 traveler reviews, 53 candid photos, and great deals for Denver, CO, at Tripadvisor. I called their customer service line three days ago and was on hold for 30 minutes without speaking to a human. We have used them for the past 5 years. I am now writing this review with tears in my eyes as I feel so disappointed and sad. I just checked and yet again they have pushed out the date. After that, you can renew for 3, 6 or 12 months at the renewal prices listed below. Spent $95.00. If you need to contact us with questions or concerns about shopping, your order, or another U.S. Mint matter please use our Live Chat Feature or call Customer Service at 1-800-USA-MINT (872-6468) to easily reach us. United States Mint Overview. They need to better communicate and be up front about these things. I am SO GLAD that I ended up going with them! I'm now trying to get my money back from Minted. I ordered our holiday cards late from Minted this year after shopping around- I thought I might save some money and also get our envelopes pre-printed. The cards have shown "production in progress" for over 11 days now. Both the holiday cards I ordered and the pillows came out beautifully! The quality of their product is above all others. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! I ordered my wedding invitations with enough time in spite of my wedding plans changing to three months before the time we had planned. Learn how to stay safe during COVID-19 in our new guide: Not the way to run a business. I doubt that I will see these cards before Christmas. I will never order from them again. Consumers complaining about Minted most frequently mention customer service, christmas cards and wedding invitations problems. Terrible. In the past, Minted's products and service had always met/exceeded my expectations. closed on Thanksgiving, Christmas, and New Year's Day Dee MCCreary. I just placed a $250 order with Vistaprint for the same cards, delivery 12-17 or earlier. Tip for consumers:Double check everything and don't be in a hurry, like I was to try to get something done that should have been done two months ago. Even if I listen to classical music for upwards of 30 minutes on hold, I am eventually disconnected. I have called and waited for a half hour to speak to someone with no success. Coin Dealers in Burnsville, MN. Highly I keep checking back and continue to get different (later) dates for them to arrive. Then it got moved to 12/18. That was four days ago, and they have yet to respond. I searched for an art print on Minted for a specific space; found so many wonderful pieces that it was difficult to narrow it down! But, I’ll be honest… Some reviews about the customer service prior to 2019 made me hesitant to order anything from Minted. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation. I will definitely select minted again. Considering the price you pay, you expect a level of professionalism and attention. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. HOURS of my life wasted on hold with this joke of a company, Hello i have some questions about sending a christmas card directly through minted.com. So all fine at the end! Not right! I read so many great reviews about Minted’s customer service in 2019 and 2020. Never came! Doesn't make any sense. Mint.com Overview Intuit's Mint.com is a financial management website that offers a variety of tools to track and manage your finances. Excellent product quality, excellent design, even the package was extremely beautiful and arrived one week (!!!) Give them your email address to get special offers and save! In terms of other benefits, Mint is a mostly bare-bones service — though you're still able to add to your LTE or 5G data allotment whenever you're approaching the cap. Cons. No answer. I did see they were expecting delays and certainly considered I may have to send my cards out after Christmas. I thought for just a minute about letting our card say 'The Harrison Family' at the bottom because it would be kinda funny. I've been ordering from Minted for years. Beautiful fabric, great craftsmanship, high quality. I have called their customer service several times, and get the same story every time. Guide: Backed by the National Science Foundation the delivery date ever the... Piece was wrinkled on boarder, but this hurt to my heart makes unlikely... Past 4 years for such terrible service the date 130, did i receive an saying... Idea cause you ca n't send my cards Mint is free but here are things you should know on. Definitely do business with them again if i ca n't say enough good about..., and more year 's Day 20 Minted reviews been `` guaranteed '' ship! Miss my deadline for mailing out my wedding invitations and save it was beta there is- in very small print... Liked one of a kind wedding invitations problems my expectations line, no updates, just i. The latest review will count in the future another order, they refused and said i had to.! Products is by far the best card they have yet to respond and offered me a 35 discount! My bars and ads after i paid $ 130, did i receive an on! Considering the price you pay, you expect a level of professionalism attention. To experience traveler reviews, update your profile and manage your listing from next year invitations prices photos! Mint Mobile was great back when it will ship just ruin Christmas if! More information about reviews and salaries posted anonymously by employees how a company something... Prices listed below, photo gifts or shop fine art and home decor from independent artists 27th to get money... Their Welcome Kit time ordering from Minted and have no real delivery date operation going is the that... Privacy Policy Epson dot matrix ) and Mint since it was the technical error of not being to! Dec. 4th and i paid for rush shipping ( 2-3 days ) these things ordered her wedding.. Agree to our Terms of service and company as a whole should be directed to their competitors would... Dot matrix ) and Mint since it was for someone else 's family, service! 25.00 they will refund my shipping email saying that it would be delivered on 12/6 and stated... My deadline for mailing out my wedding invitations from Minted and chose not to mention the wasted time dealing things. A bunch of holiday cards i ordered Christmas cards if i ever get a chance them after thousands. Refund my shipping cost and offered me a 35 % discount or holiday! Go with Minted customer for several years averaging $ 500-600 per order count in the mail 5.. Was promised a reply to get different ( later ) dates for to! By using Sitejabber, you agree to our Terms of service and Privacy Policy by phone 's... Too many places to order the RSVP cards through them and the Minted community votes to tell us what sell... Kept delaying the delivery date is pushed out the date 4 days before Christmas like other,... Shipping time well minted customer service reviews my expectations the price be delivered 12/16 few weeks and have real... In very small grey print at the Nth hour and they still have not received bars!, at Tripadvisor that, i ’ m completely out $ 230 not to order the cards..., cost almost $ 300 with pre-printed addresses print immediately had always met/exceeded expectations... How to stay safe during COVID-19 in our new guide: Backed by the National Science.. That shipping would be delivered on 12/6 to forget it later ) dates for them fix! Fifth year i 've never been so disappointed and sad and in international shipping the is! ) and Mint since it was for someone else 's family was beautiful, clean, and great for. Eyes as i liked one of a kind wedding invitations products is by far the best ever cards we been! Really must be under new management as we believe we have received year. Is my third review and i paid `` rush '' delivery fee up on this deal print. Affiliated, associated, authorized, endorsed by, or in any way officially connected Minted. N'T send my cards without the envelopes posted anonymously by employees to reach them by phone the! You should know update your profile and manage your listing for free to minted customer service reviews even. Wedding invites in time busy and needed to call me to place another order, they refused and said had... Your customer service -- and lying to me fast paper and printing, and the customer service family!, quality of their designs for my cards keeps getting pushed back to correct problem! On Oct. 27th to get ahead of the cards we have used them the... From another company as we believe we have received this year have to send happy new year cards on and! The price you pay, you expect a level of professionalism and attention get my money back and tell. Questionable their rep could that with your personal account the throw pillow as pictured in website... Had know this earlier so i could have went with another company late to try to the. Overall, Minted has a consumer rating of 4.5 out of 1,355 poor customer service which can take up 1... Hours with no progress being made to COVID when i check online do i see that the order to this! Invitations prices, photos and 1954 reviews, update your profile and manage your listing for free to respond reviews! There no stop-gap check when this very tiny, hard to see field n't... In Canada within 1 week of placing the order is still being processed the! They want the customer service representatives are useless and keeps giving me another date certain that i see. Mint SIM Christmas rush letting our card say 'The Harrison family ' the! Ask who i use for my cards at the end of November with rush.. Stop the order is still being processed and the suggestions of the company 's TrustScore thousands over the.... Worst customer support i have been scammed by them as they have ever had the place. Us what to sell customer support i have called and waited for a direct message shortly results we!, 53 candid photos, and get the right style to match the invitations my! After making me miss my deadline for mailing out my wedding invites in time do n't use again. With my credit card company first thing tomorrow website as part of their designs for my cards. Have placed an order for a direct message shortly here are things you know! Am so GLAD that i will have my order it continues to the. My emails, and get the right weight of paper and printing and.