They bring you tea but no cups, etc. Thank you for mentioning our team member Shah Alam, who will be fully recognized for his great service. May be you can release some pressure from them :), Dear Evelina G, Thank you for choosing the Long Beach Mauritius for your family trip and for sparing some time to share your experience about your recent stay at our property. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. more. Finding excuses instead of solutions and in the end trying to make the guest dealing with it- that is simply not what you would call guest service. Fantastic, Dear Guests, Many thanks for sharing your fantastic review concerning your most recent holidays through Trip Advisor. Warm regards, Christian Jaquier, Hk Shah Alam services was extremely good. Yes, dry cleaning and laundry service are offered to guests. Dear loveeat74, Greetings from the Long Beach Mauritius! We were just beyond tired but it seemed like "the right hand didn't know what the left was doing" (and some simply dont care because I asked for the manager and nobody took care of that) and excuse were made. Is parking available at Long Beach Mauritius? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Review collected in partnership with this hotel. Our Management connected with you all along your journey and hope we covered the above-mentioned comments as much as we could. We will stay here until next week, but will not come back if things do not change. He made sure that we enjoy the hotel at the maximum and we certainly did. I am a real Japanese Food lover and my husband took me to a surprised birthday dinner at Hasu restaurant long beach. . golden nectar. This would normally have a cost attached but the hotel asked the driver not to take our money and they would sort it out. We had a fabulous Easter break at the Long Beach resort. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Again taking the stress out of a difficult situation. This would normally have a cost attached but the hotel asked the driver not to take our money and they would sort it out. . All the best wishes for them. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Lock in a great price for your next stay Get instant confirmation with FREE cancellation on all accommodations Free concierge service available when booking this property Warmest regards, Christian Jaquier. We look forward to welcoming you back to your home away from home in the not so distant future. Long Beach is set on a lovely, one kilometre long blonde beach lined with 750 sun loungers. Does Long Beach Mauritius have airport transportation? Our kids had the most amazing time and made lots of new friends. I look forward to welcome you for other great moments. I don't want excuses and apologies from several people- just someone who is taking care of an issue in an efficient and guest centered way and taking complaints and concerns seriously. Water sports like sailing, kayak, etc are included in AI package. It is our pleasure to hear that your kids had an amazing time with our Kids club team, who are giving their best, genuinely to deliver a unique experience. There are plenty of toys, activities, anything that you can think about. Yes, dry cleaning and laundry service are offered to guests. We got refunded later (as the transfer was already paid and mistakes can happen) but from a five star hotel I expect that they deal with the agency which they are working. (We were here 12 years ago and it was a different experience) I dont want to hear another apology, I want things to work and just have a relaxing time. Sincerely, Jean-Marc Ma-Poon, Adults Only and Adult Friendly Resorts Mauritius, Hotels near Aquacity Belle Mare Watersports. We are delighted to read that you have enjoyed your stay with us as well as the facilities and services offered, especially Mr. Vimal Rambhojun, our associate, who will be fully recognized for his outstanding performance. We are a family of frequent travellers and I can assure you that the food is beyond any expectations. We've just returned from a beautiful family holiday at Long Beach. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. When we arrived they tried to tell us that it was the agencys fault and we should deal with it. We are glad to hear that you had an enjoyable stay with us. The team led by Christian could not do enough for us. Fantastic food and very friendly staff. Amenities Restaurants and Bars Pools Beach Fitness Centre Spa Tennis Watersports Cinema Live Entertainment Golf Nearby Children's Club Excursions Accommodation types Variety of restaurants and quality and selection of food exceeds expactions. This is the version of our website addressed to speakers of English in the United States. 7.7 Good beach. The swimming pools, the morning yoga, the entertainment, spa, restaurants, kindergarden they are all really much beyond expectations. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We really did not know much about the specialty of Hasu, so we asked Mr. Adesh himself to surprise us with the best dishes. Book Long Beach Mauritius, Belle Mare on Tripadvisor: See 5,490 traveller reviews, 7,316 photos, and cheap rates for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. Claim your listing for free to respond to reviews, update your profile and much more. Golf Unforgettable is the only word to describe around of golf on the course at Paradis Hotel. Own or manage this property? Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. Sincerely, Jean-Marc Ma-Poon. To have the opportunity to improve your stay to a better one, we have shared your experience with the concerned team, who will take the measures to solve the mentioned points. We do hope that aside these unusual shortcomings, you have had an enjoyable stay and that we would have the opportunity to welcome you back very soon for a unique experience. Pool and beach experience both fantastic. The view over the beach rooms below was good. I did watch them in action for a couple of events and this seemed to be the case for all events they organise, well done to both of you fabulous ladies. Please rest assured that we have taken your constructive feedback on board and will ensure that all our guests will only get the very best in all aspects of their stay. It is simply not 5 star. Which popular attractions are close to Long Beach Mauritius? We have been blown away by our recent visit to Long Beach Resort. I work in tourism and I would have at least offered a compensation for that day and I wouldn't have sent someone ahead who couldn't do anything about the process anyways beside apologising. Is parking available at Long Beach Mauritius? Overall service quality is outstanding. Sincerely yours, Christian Jaquier, First of all- the staff is very friendly and some are excellent. to many issues in the room.renovation required. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. No fresh juices (they can't make fresh orange juice, really?) Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. I sincerely hope to welcome you back amongst, whereby we shall have the opportunity to prove that the experiences you lived is not the level of service we provide to our valued guests. It took five times to get a simple black iced coffee, my napkin was dirty, there is only one kind of cheese..it is simply not a five star breakfast. It took five times to get a simple black iced coffee, my napkin was dirty, there is only one kind of cheese..it is simply not a five star breakfast. You have to go there and do your vacation in this Hotel. We have been to numerous hotels in mauritius and travelled to many countries but we have never met someone so kind along with an exceptional customer service like his -From Rughoo Bhikoo family, Dear janhavir2023, Greetings from the Long Beach Mauritius! to many issues in the room.renovation required. We really did not know much about the specialty of Hasu, so we asked Mr. Adesh himself to surprise us with the best dishes. The entire team and I look very much forward to welcoming you back to our resort. I am glad that you have had an enjoyable stay and that the resort facilities and services offered were to your convenience. Going to breakfast half an hour before they close is too late for some dishes? I would definitely return to this hotel. Thank you for your review once again and for being our ambassador. My son saw some Paw Patrol toys and they were happy to rent them to him (for free) to play during our stay. Do not miss also to treat yourself well at the Spa. There are more places to choose from in the, Frequently Asked Questions about Long Beach Mauritius. Do not miss also to treat yourself well at the Spa. I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. Mr. Adesh and there was another gentleman (i guess he was one of the cook ), the took care that we are feeling at ease. What food & drink options are available at Long Beach Mauritius? Thank you for staying with us and celebrating your birthday at our resort. Yes, guests often enjoy the ocean view available here. #1 Best Value of 47 Beach Resorts in Mauritius "Excellent facilities, good food, lots of variety, very good gym and exercise classes, amazing beach with water sports, padi diving center, one out of four pools is heated, amazing live bands and singers every nigh." Sincerely, Christian Jaquier, Great place to spend a beachy holiday and playing golf at ANAHITA GOLF COURSE, Beautiful beach, it was great to have an ocean front room, specially the staff have been amazing - they are well trained and customer orientated - the chief of the restaurant and his team where looking great after all guests and their special requests - Mr. Tony and his team did a great job and also the driver Mr. Baba was taking care for the shuttle to the golf course in a special way - we have never had such an experience before. more. Thank you for your enthusiasm towards our resort and service. When we arrived they tried to tell us that it was the agencys fault and we should deal with it. From the moment of our arrival to the moment we left the service at the hotel was impeccable. It was a great experience with Hotel Long Beach. Sincerely, Jean-Marc Ma-Poon, Great Stay, Great Hotel & facilities & Great Management Presence. It is always a pleasure to read that our guests are satisfied with the service, the layout and the location that we provide at our Resorts. Hotel services was great. Warm regards, Christian Jaquier. It is not only about the taste, but the style it is served, the truly kind waiters the programs in the evenings were what you would pay hundred to attend what incredible voices these people have my kids and us really, really enjoy it being there. Bedspread and decorative pillows were saved. Some simply dont listen. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Claim your listing for free to respond to reviews, update your profile and much more. At the heart of the resort is the piazza, with restaurants, bars and shops surrounding the chic central square. Top room amenities include a minibar, air conditioning, and a flat screen TV. This place is truly amazing. The only recommendations I would have to the hotel management is that the staff often looked "under the water" and still would smile and take care. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. This place is truly amazing. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. He made sure that we enjoy the hotel at the maximum and we certainly did. Dear loveeat74, Greetings from the Long Beach Mauritius! Taxes and fees that are shown are estimates only. This is the version of our website addressed to speakers of English in United Kingdom. The hotel itself is beautiful in a spectacular setting. Are any cleaning services offered at Long Beach Mauritius? Dear loveeat74, Greetings from the Long Beach Mauritius! No pressure! Sincerely, Where do I start? What food & drink options are available at Long Beach Mauritius? Does Long Beach Mauritius have any great views? So, so grateful. with and not the guest to deal with it. Find out more. What are some restaurants close to Long Beach Mauritius? Constance Belle Mare Plage: Magical Mauritius - See 6,966 traveler reviews, 8,637 candid photos, and great deals for Constance Belle Mare Plage at Tripadvisor. It is our pleasure to hear that your kids had an amazing time with our Kids club team, who are giving their best, genuinely to deliver a unique experience. Please rest assured that we have taken your constructive feedback on board and will ensure that all our guests will only get the very best in all aspects of their stay. I work in tourism and I would have at least offered a compensation for that day and I wouldn't have sent someone ahead who couldn't do anything about the process anyways beside apologising. Tripadvisor performs checks on reviews. Coastal Road, Belle Mare, Mauritius 41601, The excellent service and warm welcome received at Hasu Restaurant. Kindness, being our moto, will remain our top priority to make you experience the beauty of Mauritius. It is always a pleasure to read that our guests are satisfied with the location, the layout and the services that we provide at our Resorts.I am delighted that you have taken the time to share such kind of experience to the world and would like to thank you for your appreciation of the facilities and services. Sincerely, Jean-Marc Ma-Poon, We stayed for 7 nights at the end of March. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Does Long Beach Mauritius have any great views? The whole team looks forward to the soonest opportunity of welcoming you back. With sincere regards, Jean-Marc Ma-Poon, We travelled as a party of ten to Long Beach for my Daughters wedding. We look forward to welcoming you back to your home away from home in the not so distant future. I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. What an absolutely beautiful resort with simply wonderful staff! Long Beach Mauritius, Belle Mare: 5,782 Hotel Reviews, 7,650 traveller photos, and great deals for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. Which room amenities are available at Long Beach Mauritius? Top room amenities include a minibar, air conditioning, and a flat screen TV. Warm regards, Christian Jaquier. They dont realize when you sit down at breakfast. Prices are the average nightly price provided by our partners and may not include all taxes and fees. This place is truly amazing. Its a beautiful hotel with immaculate grounds and is right on the beach. (Ive been in kanuhura, from Sun Resorts and is way too much better than Long Beach). There are more places to choose from in the, Frequently Asked Questions about Long Beach Mauritius. We were just beyond tired but it seemed like "the right hand didn't know what the left was doing" (and some simply dont care because I asked for the manager and nobody took care of that) and excuse were made. I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. Warmest regards, Christian Jaquier. Tripadvisor performs checks on reviews. Dear rebeccamZ6293QU, Thank you for staying with us, your trust in Long Beach Mauritius and taking the time to share your feedback. I guess it was reserved for someone else. All of them always lip-read us all our wihses. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Own or manage this property? Dear Gsilbe870421, Thank you for sharing your experience encountered at our resort. Again taking the stress out of a difficult situation. Eventually i don't regret spending my birthday there. Bedspread and decorative pillows were saved. A very nice hotel for families with kids with a very good kids club with great installations. Coastal Road, Belle Mare, Mauritius 41601, Lock in the lowest price from these sites, The excellent service and warm welcome received at Hasu Restaurant. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Whether you desire to discover the mysterious underwater world and its vibrant marine life, experience the water from a boat, or make the most of the shallow lagoons . Cap Ouest Mauritius - Tripadvisor Reviews. I wished that she was living closer to where I am but we will surely be back. Yes, guests often enjoy the ocean view available here. This gorgeous and modern hotel is surrounded by gorgeous tropical gardens. Also, thank you for mentioning those who have had the privilege of looking after you during your stay. Also the room does not look like in the pictures. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Also, thank you for mentioning those who have had the privilege of looking after you during your stay. The personnel welcomed us so well, specially Mr. Adesh who was i guess the one in charged. The Residence Mauritius View Hotel 3,549 reviews 1.9 miles from Long Beach Mauritius Free Wifi Free parking Special offer Visit hotel website All Inclusive 2022 Ambre Mauritius View Hotel 8,622 reviews 2.0 miles from Long Beach Mauritius Free parking Beach All Inclusive 2022 LUX Belle Mare View Hotel 8,505 reviews Best of luck Hotel Long Beach, Dear Jubair786, Greetings from the Long Beach Mauritius! A hugely anticipated event and one that my sister had been dreaming of ever since childhood. It is a very well thought hotel, architecture and facilities wise, offers a great choice of restaurants and overall activities, the food is Excellent, both choice and quality wise, the team always there to make sure that everything meets your needs and very good presence of management, who are much around to ensure that all is going well. The food at each of the restaurants was amazing but special mention needs to go to Elvis at Hasu who looked after us beautifully; Rohan who booked us our fabulous Valentines meal and Celine who took great care of us all week at breakfast and lunch. Book Long Beach Mauritius, Belle Mare on Tripadvisor: See 5,613 traveller reviews, 7,466 candid photos, and great deals for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. Do not miss also to treat yourself well at the Spa. team. All the best wishes for them. Dear rebeccamZ6293QU, Thank you for staying with us, your trust in Long Beach Mauritius and taking the time to share your feedback. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. The first 2 coffee tabs are for free, then you have to pay (where else on the globe in a five star?). See more questions & answers about this hotel from the Tripadvisor community. Coastal Road, Belle Mare, Mauritius 41601. We are delighted to be made aware that the team, the location, the facilities and the layout contributed at large to the success of your holiday. LONG BEACH MAURITIUS - Resort Reviews & Price Comparison (Belle Mare) - Tripadvisor Africa Mauritius Flacq District Belle Mare Belle Mare Hotels Long Beach Mauritius 5 454 reviews #3 of 7 resorts in Belle Mare Save Share Coastal Road, Belle Mare, Mauritius 41601 011 230 401 1919 Visit hotel website E-mail hotel Check In / / This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The hotel itself is beautiful in a spectacular setting. We will share your reviews with all the staff, specially with Oliver and it will definitely a boost for all of us. Nearby attractions include Belle Mare Beach (1.7 miles), March de Flacq (3.2 miles), and Sagar Shiv Mandir (1.7 miles). Sincerely, Jean-Marc Ma-Poon. Pointe de Flacq, 41602 Belle Mare, Mauritius - Great location - show map After booking, all of the property's details, including telephone and address, are provided in your booking confirmation and your account. There are some shops, bars, supermarket etc. Also a good gym, for those who is important. The restaurants were varied in standard and type of cuisine. From the waiting staff, the bar, the beach all done with a smile. Some simply dont listen. Long Beach Mauritius: high service quality and best food; rooms worn out and renovation required. Dear Gsilbe870421, Thank you for sharing your experience encountered at our resort. A simple order of 2 iced Americanos and one green tea took 20 minutes and in the end we had 5 versions of Coffee (milk, sweet, iced tea) on the table and at last what we ordered after explaining the order to a restaurant manager. Yes, dry cleaning and laundry service are offered to guests. Is parking available at Long Beach Mauritius? These above mentioned concerns were raised to the Management for actions to be taken. Also when you come too late (half an hour before the official end) you really have to insist to get the fruits they serve earlier. We had a great time at Longbeach Hotel. When we arrived they tried to tell us that it was the agencys fault and we should deal with it. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Yes, Long Beach Mauritius offers airport transportation for guests. I am glad that you have had an enjoyable stay and that the resort facilities and services offered were to your convenience. Once, the lady teaching water gymnastics saw me having my child in my arms and bringing a drink and went out of the pool to help me! When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. I decided to go to Mauritius for my honeymoon, and Mauritius and Long Beach for the Christmas season were amazing. From the moment we arrived, the service, friendliness of the staff and facilities were without exception. Thank you for your appreciation, excellent rating and high recommendation. Warmest regards, Christian Jaquier. Shannon, from the Spa team, will be pleased to hear that she offered an exceptional treatment, and will surely be recognized. Warm regards, Christian Jaquier, Hk Shah Alam services was extremely good. We got refunded later (as the transfer was already paid and mistakes can happen) but from a five star hotel I expect that they deal with the agency which they are working. Thank you for your excellent feedback, which I will be delighted to share with my team. The food at each of the restaurants was amazing but special mention needs to go to Elvis at Hasu who looked after us beautifully; Rohan who booked us our fabulous Valentines meal and Celine who took great care of us all week at breakfast and lunch. I am so glad to note that you did appreciate the overall services and facilities offered to you and the recognition of all our exceptional team members. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. I do hope that we may welcome you back in the future for a better experience. I am a real Japanese Food lover and my husband took me to a surprised birthday dinner at Hasu restaurant long beach. Food was excellent throughout and restaurant staff could not do enough to please us. Dear Gsilbe870421, Thank you for sharing your experience encountered at our resort. Does Long Beach Mauritius have any great views? Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. With a choice of 5 restaurants, and an extensive range of activities including preferred access to the Ile aux Cerfs Golf Club, your holiday at Long Beach Mauritius are a long way from ordinary. We stayed in a Junior Suite with beach access for 10 days. The team led by Christian could not do enough for us. So, so grateful. His customer service is excellent and his kindness is beyond expected. I could be misspelling her name, but I recall Channone ? Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. The beach is great for snorkelling, glass-bottom boat trips, diving and parasailing. beach is very nice. We are delighted to be made aware that the team, the location, the facilities and the layout contributed at large to the success of your holiday. Long Beach Resort is situated on more than a kilometre of sandy beach and coral reef, where water sports are plentiful. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape.
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